Assurant's HO4 animal liability is limited to this amount for a German Shephard
What is $100k
100
Your customer discloses that they converted their garage into an additional bedroom and isn't completely sure on the square footage. Your next step is:
What is confirm if the customer built another garage and if not, decline Stillwater
100
Your customer advises they have baseboard heat throughout their home. What does LM say about this
What is: Baseboard heating is an acceptable form of primary heat and should be coded as central heating in Liberty Mutual's application.
100
What company will allow your customer to have 3 people listed on their policy.
What is Liberty Mutual or Travelers
100
On a "dead air" call, you should wait this amount of time for a response before disconnecting
what is 3 minutes
200
Homesite will allow this amount of roomers or boarders in a home and still remain eligible
What is 2/less than 2
200
Your customers home (HO3) has a copper roof. The style to key into the application for that is:
What is nothing- it's a decline
200
Your customer is concerned about mold coverage and the liability limits for mold as well for their home, located in Maine. Their coverages for section 1 and section 2 are
What are $10k and $50k
200
Which company offers a multi line discount on the property side of 10% for HO3's
what is Homesite
200
You sell a mortgage billed HO6, an ID policy, and a JM policy that automatically renews next year. How many ROAR statements will you read
What is 3
300
A customer wants to have a specific date to be set for their installments on their Assurant Renters policy to be due for their monthly payments. What page will allow you to change the date
What is the Billing Information Page
300
Your customer needs items in storage coverage for their belongings. 75% of their items will be in storage . How long are they allowed to leave those items in storage and still remain eligible with Stillwater
What is no more than 30 days
300
Your customer discloses they have a circuit breaker panel called stab-lok. How do you proceed
Decline
300
Painted block should be entered in LM in HISS as
What is solid brick
300
In what state can you not sell a homeowners policy for mobile homes
What is all states (transfer to assurant instead)
400
This is the minimum wind/hail deductible for a home located in KS
What is Greater of 1% of Coverage A or $2,500
400
Your application for a homeowners policy in Louisiana comes up with "wind excluded" under the wind/hail deductible. What is the next step
What is: move to another company on the tree. Cannot sell a policy without wind coverage. If there are no partners available that include wind coverage, explain that we do not have a product available at this time.
400
Your customer lives in a gated community in Virginia and would like to know the discount amount or percentage for having that safety feature
what is zero (discount only applies in CA and NV)
400
This company will automatically decline for lead paint in the home-regardless of state or policy type
What is Arrowhead
400
What are the steps to determine the square footage of a Split Foyer home
What are: Enter the square footage for the first and second stories.
Customers may oftentimes refer to the bottom level of the home as a basement because from the front the home appears to be below-grade, but these homes are built on a slab foundation.
If you are referring to an online resource to determine square footage, please confirm the figure shown with the customer as these sites will often only reflect the square footage of the first story.
500
Your customers home is coming back at the rebuild being 200% more than the market value. What is your next step with Homesite
What is decline from Homesite and move to next carrier
500
Your customer has a climbing wall on their property. What additional question must you ask to determine eligibility
What is: is it attached to a swing set? (this is eligible)
500
How many dogs are eligible on a standard liberty mutual HO4 (not simple renters)
What is 3 or less
500
Generally Stillwater will not accept this amount of claims for a policy
what is more than 2
500
Your customer is trying to determine if their child's belongings are covered at college. Their child is 19. What is your first response
What is- belongings are typically covered. If the customer insists on renters insurance we will need to speak to the person in order to move forward