Tunnel
We engage this in order to stop our track and functions in the tunnel
E-Stop
You go here if you get chemical in your eyes
What is the eye wash station located next to the PPE Station
Towels in towel cart should be stacked ___ high.
What is 3.
A car pulls up to the wash, the first thing a prep should do is.
What is smile and wave.
Once employee is clocked in, phone should be placed in:
What is secured in your locker or vehicle?
This pushes behind the tire of a car to push it through our tunnel.
Double or nothing: This pulls behind which tire?
What is a roller?
Double or nothing: What is the rear tire?
Loosens or tightens the chain.
What is Chain Tensioner.
____ car(s) are allowed per membership.
What is 1.
Offering towels, air fresheners, asking how their wash was, and spraying off mats.
What is lot service?
Example... Wearing safety glasses, earplugs and boots while prepping
What is PPE (Personal Protective Equipment)?
During down-time (in between or after cleaning cars) we should:
(Preps/Management)
- Walk the tunnel (pick up trash, ensure tunnel equipment working properly, make sure cars are making it through, inspecting functions)
- Perform daily cleaning tasks
- Spray down tunnel
- Interact with customers in lot (offer to spray floor mats, wipe down their car, offer a towel, etc.)
- Grab towels from towel returns
- Check vacuums
- Pick up trash in lot
- Walk backroom (Check chemical levels, deliver clean towels to SC's, etc.)
The cleanest water used in the tunnel.
Bonus, what does R.O stand for?
What is R.O water.
Bonus: Reverse Osmosis
First thing you say when someone comes to booth lane is.
What is Welcome to Club Car Wash
What goes in to a quality lot check?
What is grabbing all the trash in the lot in a timely manner, (urgency), and checking all the vacuums
When did Moberly open?
What is November 30th (2023)
Instructions listed on instructional board
What is "car in neutral", "foot off the brake", "hands off wheel", "wipers off"
How many kinds of water do we have?
Double or nothing: List them in order from Dirtiest to Cleanest
What is City, Reclaim, Reject, R.O, Soft,
Double or nothing: Reclaim, city, soft, reject, R.O
The fast lane is known as ____.
Double or Nothing: Why is it known as this?
SAL
Semi-Attended Lane
What is the process for a hopped roller
what is...
What stores are in Our region
Double Or Nothing: what stores make up the Areas?
What is...
List every retract and what they do
Full-Wrap: Retracts our wrap brushes from touching the front, back, and sides of vehicles.
Hitch: Retracts our wrap brushes from touching the backs of vehicles.
Grill: Retracts our wrap brushes from touching the fronts of vehicles.
TireBrush: Retracts our tire brushes.
TireShine OFF: Retracts our tire shine brushes.
Open Bed: Closes blower stargates before the truck bed
Sienna Van: Retracts both the tire brushes and tire shine brushes.
What is a g57
What is....
List all 4 washes, single wash and membership price and differences between the washes.
Rookie: $10 $22 Most basic wash single soap single rinse.
VIP: $15 $30 Rookie + wheels and tires.
Elite: $20 $35 Vip + underbody, triple foam soap, scent, tire shine, and hot wax.
MVP: $25 $40 Elite - hot wax + ceramic.
What rank is our Store customer service Wise?
What is 4, and a 93%
Who are our Stores OG's from Opening
What is..