phone only note
ZPOI-phone only
When you submit the following documents they should be in wither final, pending approval or draft.
A. clinical note/NOTES
B. Diagnostic evaluation/update
C. Discharge summary
A. Final
B. Draft
C. Pending approval
Clinician got a mobile request to families home, went mobile to the families home, client was transported to ED before assessment could occur?
Phone only note
You complete a full assessment at a families home, provide follow up call 3 days later family agrees to discharge, what type of episode?
Crisis response: face to face
What form do you pull in avatar to see your case load report?
Wellmore EMPS Open cases by caseload
follow up- mobile to the families home for over 30 minutes
follow up services mobile FUESFM
How many points should the OHIO scales change to indicate a clinically meaningful change?
5 points
follow up mobile to the families home, opened full assessment episode.
Clinical progress note
If you see a client in the community, could not complete a full assessment, but interacted with them/the family or community providers. What type of call would this be?
BONUS: what note type?
Face to face: consultation only
BONUS: Phone only note
If you were told you forgot something in the pie data how would you go back to fix it?
Go back through either intake or discharge bundle and hit edit or add for the fields needed. there should be an admission and discharge for every client in PIE data.
Follow up phone call to a family under 8 minutes
Case management, non mobile, no charge -ZCMNCNM
What time does on call for a supervisor begin and end?
BONUS: during the day who do you call for dispo
6a-8a then 4p-10p.
BONUS: your direct supervisor
you go out the following day to assess, after a kiddo has been at the ED for 24 hours from initial assessment. what note?
Reassessment progress note
You complete a full assessment of a kiddo at school, you follow up over the next few weeks, what type of episode?
Crisis response- plus stabilization
You respond mobile to a school the family is not present and has been unable to be reached, can you continue with assessment?
Bonus: when would you try to call the family?
yes
Bonus: before, during and after until family is reached.
You receive a deferred mobile request to a families home for a kiddo that is currently open in avatar with another clinician. You respond to the home. what is the code?
BONUS: what note type
Follow up visit with family-FUESFM
BONUS: reassessment note
What is the chain of command
BONUS: who are in the chain of command
When you cannot reach the on call supervisor you are to try to the other supervisors.
Rosa
Brittni
Cathy
Kristin
Dr. Young
Gary
A family calls in requesting deferred mobile services for the following day at 10am. family calls in again the following day at 8am requesting support to the home and call is coded mobile. how do you document this two calls?
First call would be deferred to nonmobile on a phone only note, second call would be mobile to mobile on a clinical progress note.
BONUS 5 points: you would create a phone only episode for the first call and close it out then open a new episode with the second call doing a full assessment.
A nonmobile request by a kiddo to speak with clinician over the phone, you supported client ended the call, you completed a follow up call the following day.
PHONE ONLY
DCF is legal guardian on a case, client lives with a foster mother, who do you call for discharge?
Both parties and send a discharge letter to both parties if they cannot be reached.
You receive a nonmobile request to consult with the family over the phone, family requests someone to come out mobile after speaking with clinician. You respond mobile and complete a full assessment.
BONUS: note type
Initial evaluation-IEESMOB
BONUS: Clinical note
What would you not submit PHI for?
discharge letter
crisis plan at school
DCF report
any paperwork given to hospital
Crisis plan at home
Crisis plan at home
After a case has been discharged and closed in avatar, you receive a call back from a family or provider what note would you complete to document this call?
BONUS: how do you know a case has been discharged/closed in avatar
BONUS: this is an admission date and discharge date on the episode.
Telehealth
if you have been cleared to not dispo all calls with a supervisor, what would you not dispo
Phone only
911 call
initial evaluation
DCF report
hospital evaluation
initial evaluation