International Roaming/ Data
What is the CoPilot for Supporting International Usage for Spectrum Mobile?
What is HOW6839
What is the CoPilot for MCS: Mobile Offers/Promos and Eligibility?
What is GEN8794
What is the EHH for Spectrum Mobile: Update Your Contact Information
What is EHH276
What is the CoPilot for Spectrum Mobile Service Product Details?
What is PR223
What is the Copilot for MCS: Using Spectrum Device Help Tools for Self-Service and Troubleshooting?
What is HOW5716
What is the add on where customers pay a set rate for a 24-hour period, which starts once they place a call or use data abroad?
What is Global Day Pass
When will promotions requiring active Spectrum Internet services will fall off after disconnecting the internet services?
What is the next billing cycle
What is the EHH for Device Payment Plan Payment (DPP) using the My Spectrum App?
What is EHH1154
What are the 3 types of Mobile Data Plans Spectrum Offers and their prices?
What is Unlimited Plus ($40/mo per line), Unlimited ($30/mo per line), By-The-Gig ($20/mo per line)
If a phone is financed and does not power on or have liquid damage or otherwise inoperable may still upgrade but will incur a one-time ________ Anytime Upgrade Redemption Fee.
What is $99
How much is per minute it you are calling someone while in Equatorial Guinea?
What is $0.48 per minute.
What is the Copilot for MCS: Completing Consent Capture?
What is How6856
What is the EHH for Spectrum Mobile: Device Help and Tutorials?
What is EHH274
Jonny has 6 lines, 3 are on the Unlimited plus plan, 2 have unlimited and 1 is on BTG with all devices paid off. How much is Jonny's monthly mobile bill (has active internet services)
What is $200 per month
What is the EHH for Removing Previous Carrier's eSIM?
What is EHH791?
What plan allows unlimited calling, texting and data in 183 countries (including Canada and Mexico) with up to 10GB of high-speed data ?
What is Unlimited Plus
All voluntary line suspensions are allowed _______________________________rolling period, beginning with the initial suspension.
What is once in a 12-month
What is the EHH for Spectrum Mobile Repair and Replacement Plans?
What is EHH879
Melody has 4 lines on her account, 2 are on the Unlimited plus plan, 1 is on Unlimited plan and the last one is a smart watch paired with a device. How much is Melody's monthly bill? (Standalone Mobile Account)
What is $150 per month?
Can a customer place a new order for an upgrade or replacement device if there is an existing RMA associated with the LOS.
What is no (they cannot)?
What third-party messaging apps use mobile data if the user is not connected to WiFi?
What is Facebook Messenger and WhatsApp
What is the CoPilot for Handling Accounts Locked Due to Suspected Fraud?
What is HOW6996
What is the EHH for Suspend Spectrum Mobile Service for Active Military?
What is EHH1248
Sophie runs a baking business and is looking to get a price for her monthly bill. She would like to have 8 phones on the Unlimited plus plan, 2 tablets on unlimited plus plan. How much would her monthly bill be when bundled with internet premier?
What is $330 per month?
Devices purchased in-store as an early upgrade are ineligible for return, but they can be _____________.
What is exchanged for a different device