Home / Help
This NEW option is available on the login screen.
What is the English / Spanish toggle?
These 4 options are now available in the Pay & Transfer tab for a non-credit card customer. (double points for naming all 4 + the extra option available to credit card customers)
What are the Bill Pay, Transfer Money, Zelle, & Make a Deposit options? (+Credit Card Payments for double points)
These 3 options are available under Plan & Learn if the customer has a credit card.
What are Budget & Planning, FICO Score, & Explore Our Products?
True or False: Profile & Settings is now accessible on the right-hand corner of EVERY page.
True
True or False: Customers CANNOT order checks using the mobile app.
False, customers can order checks using the Order Checks option found by scrolling down the Account Details screen.
This main menu feature that has been REMOVED from the old version, replaced with separate tabs for Home, Pay & Transfer, Plan & Learn, and Help.
What is the "hamburger" menu?
Beyond finding them in the Plan & Learn tab, these 4 functionalities can be found when scrolling down on the home screen.
What are Track Spending / Budget & Planning, Rewards & Offers, View FICO Score, Branch & ATM Locator.
These 2 NEW features found in Profile & Settings allow users to organize their accounts.
What are the Nickname and Hide Account features?
These are the 2 NEW options on the Help tab (regular points for naming one, double points for naming both).
What are the Frequently Asked Questions and Unenroll From Online Access options.