Carrier Features
Voice Assistants
Digital Audio and Smart Home
Phone Features
Customer Connection
100

Bell Smart Pay plans can only be used on these cellphone plans. 

What is BYOD Plans

100

This device allows you to have exceptional video calls with loved ones. Coming in two size options, you get a clarifying microphone designed to pick up voices, and an intelligent camera that can follow your movements during a video call. 

What is Facebook Portal or Portal +

100

You need this product to use Phillips Hue smart products

What is Phillips Hue Bridge?

100

If you have a glass back on your cellphone, you can do use this as a safer and often times faster method to charging your phone.

What is wireless charging?

100

When Geek Squad connects a customers products, we do not install, we ____________ our customers smart home products. 

What is Integrate?

200

If you are looking for a mid-tier phone, this brand of carriers will offer you your customer the best deal, and your store the best GM$. 

What is a Value Brand? 

200

This company, made popular by their video doorbells, works solely with Amazon Alexa. 

What is Ring

200

This popular waterproof speaker can connect up to 150 counterparts to create a "Party" mode listening feature. It is known for its extra durability, superb sound, and small cylinder frame

What is UE Boom? 

200

This series is affordable, does not support wireless charging, and is not water resistant. 

What is Samsung Galaxy A Series. 

200

Example: Our customer Tiffany came into our store looking for a Google Chromecast. We also recommended a Google Home Mini or Google Home based on this. 

What is asking lifestyle questions?

300

These are the four Infinite Plans now available with Rogers. 

What is Edge 40, Edge 30, Edge 20 and Edge Financing

300

This 7" screen and speaker has your voice assistant built inside. It is able to show you visuals from your Nest Security cameras, play youtube videos, and show you a transcription of your conversation together, as well as many other features.

What is Google Nest Hub

300

This brand was created with athletic use in mind. Leading headphone category for running features and a new truly wireless headphone exclusive to Best Buy releasing soon.

What is Jaybird?

300

This phone features shareable wireless charging

What is Samsung Galaxy S10 or S10+

300

We use this to keep interested customers informed of future promos for our mobile side of the business.

What is CRT?

400

These are the four new pillars for TELUS wireless services

What is Easy Payment, Peace of Mind, Simple Sharing and Family Discount

400

This Amazon Alexa feature allows you or other members you give permissions to to speaker virtually anywhere into your headset with the Alexa app and be broadcasted across all echo products in your home simultaneously. 

What is Drop In?

400

This connectivity solution is the most important feature to have in order to execute a seamless, full bandwidth allowance for Smart Home products. 

What is a mesh network

400

Looking for an affordable, top of the line iOS device? This phone is your best solution

What is iPhone XR. 

400

This company will install our customers Smart ceiling fans, Smart light switches, Smart thermostats, and more. 

What is quick contractors? 

500

A collection of carriers that focuses on high end phones and phone plans

What is a Tier 1 Brand?

500

Looking to use Phillips Hue products? This voice assistant model has it built right in, no need to purchase the bridge separately. 

What is Amazon Alexa Echo Plus

500

Part of Best Buy's new infinite release, discussed in GroupMe and found on ETK,  this program is the new direction for all things related to Mobile Smart Living changes and how to succeed. 

What is Project Redwood

500

Heres a tough question:

When suggesting a phone for our customers, this type of phone should be our first pick!

What is in stock?

500

This question is encouraged to be your "go-to" ask when helping customers with Smart Living products to bring them back to our Mobile department

What is "What are you connecting this to?"

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