Medical Patient Reception
This document is completed by new patients to provide demographic, insurance, and health history information.
What is a patient registration form?
Patients should arrive this many minutes early for a new patient appointment.
What is 15–20 minutes early?
This type of communication uses body language and facial expressions.
What is nonverbal communication?
This injection is given into the muscle.
What is an intramuscular (IM) injection?
EKG stands for this.
What is an electrocardiogram?
This law protects the privacy of patient health information.
What is HIPAA?
A scheduling method that reserves part of the day for walk-in or emergency patients is called this.
What is wave scheduling?
When answering the telephone, you should identify both yourself and this.
What is the medical office or facility?
The most common vein used for routine venipuncture is this.
What is the median cubital vein?
Before placing electrodes, the patient's skin should be this.
What is clean and dry?
The process of determining which patient should be seen first based on urgency is called this.
What is triage?
A patient who repeatedly misses appointments without notice is commonly referred to as this.
What is a no-show?
This technique involves repeating information back to ensure understanding.
What is active listening (or clarification)?
The angle for administering a subcutaneous injection is typically this.
The angle for administering a subcutaneous injection is typically this. Answer: What is 45° to 90°?
A standard resting EKG uses this many electrodes.
What is 10 electrodes?
This type of consent is given verbally or through actions rather than in writing.
What is implied consent?
This scheduling system assigns patients to specific time slots throughout the day.
What is time-specific (stream) scheduling?
Patient information should never be discussed where it can be overheard because of this law.
What is HIPAA?
This color-top tube contains is drawn first in the order of draw?
What is the light blue tube?
This wave on the EKG represents ventricular depolarization.
What is the QRS complex?
This document authorizes a healthcare provider to release a patient's medical records to another individual or facility.
What is an authorization for release of medical information?
This scheduling strategy books more than one patient into the same appointment time to maximize provider efficiency.
What is double-booking?
A patient calls reporting chest pain and shortness of breath. Your first action is to do this.
What is notify the provider immediately or instruct the patient to call 911/emergency services?
This complication occurs when blood leaks into surrounding tissue during venipuncture.
What is a hematoma?
A common cause of artifact on an EKG tracing is this. Answer:
What is patient movement, loose electrodes, or electrical interference?