Who does what?
Modality
Process
PD
HHD
100

Welcomes new patients

Who is the AA

100
"1 to 10"
What is the ranking for each question asked on the "Meeting Planners Survey?"
100

Tool used at facilities to identify candidates for home modalities

what is the Match-D tool?

100
"Hot Chocolate"
What is the hot beverage "Bob" preferrs to drink of a morning?
100
"Find a Hotel"
What is the first step in booking an "e-Event?"
200

Education provided to all new patients at time of starting

What is Start Smart?

200

Convenient and Flexible treatments

PD and HHD

200
"All Meeting Planners"
Who recieves the "Meeting Planners Survey?"
200
"Six Years"
How many years has "Bob" been the GM at this hotel?
200
"Weddings, Family Reunions, Business Meeting, etc"
What type of events can be booked via "e-Events?"
300

Free education provided to CKD patients

What is Kidney Smart?

300

Is is the treatment option most similar to your natural kidney function.

What is PD?

300
"Everyone"
Who at the hotel is capable of impacting the "Meeting Planners Survey?"
300
"Arizona"
Where does "Bob" goes every year in January to watch the Super Bowl and to play golf with his brother?
300
"e-Events"
What on-line booking tool can a guest use to book an event without having to speak to a live person?
400

Learna & Arlene

Who are the dedicated KS Educators that can support Home Embassadors

400
"Twenty Six"
What are the number of "Meeting Planners Surveys" responded to year to date?
400
"Tracey & Jenna"
What are the names of "Bob's" two daughters?
400
"No Rooms or Space available"
Why can't I book an "e-Event?"
500

Artesia Home, El Dorado, Harbor UCLA, Imperial and Rolling Hills

Facilities with home madalities (PD and/or HHD)

500

Provides a needle free treatment option

What is PD?

500
"68%"
What is the "Overal Satisfaction" score as of March 17?
500
"Pittsburg Steelers"
What is the name of "Bob's" favorite Football Team?
500
"Twenty Five"
What are the maximum number of sleeping rooms a person can potentially book through "e-Events?"
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