Model which describes the four elements in the process of personal improvement (knowledge, attitude, skills, and habit).
What is the KASH Formula.
Model which describes the concept that the way an item is viewed (perceived) depends upon its relationship to another item.
What is Preceptual Fraction.
Model which describes four methods to reduce the impact of change on individuals (ceremonialize, form groups, control the rate of change, and short-term - low-goals).
What is the Change Diamond.
Model which describes personnel selection based primarily on standards and procedures designed to achieve success.
What is Success Oriented Selection.
Model which describes the manager's inability to control a large portion of the knowledge gained through experience, in the real-time management environment.
What is the Experience Paradox.
Name the 6 steps in the Management Process Cyber-Chart.
Information, manager, action, inputs, outputs, and objectives.
A temporary improvement in productivity and/or attitude which is the psychological reaction to something associated with the change.
What is Hawthorne Effect.
Name the 5 decisions managers must make in taking action.
What are what, when, where, how and who.
The model which represents the three-step management process. BONUS: Name the 3 steps.
What is the Info-Action Diagram. Information Input Information Processing Action Output
The "Valley of Despair" impact on related productivity and/or attitude that usually follows the implementation of a change.
What is the Change Curve.
Model which represents the nine possible combination views of the impact of a change on "B" and "A" -- positive, neutral or negative.
What is the Change Grid.