Compensation
Evaluation procedure in which past performance is the best predictor of the future.
What is the Critical Incident Procedure.
Model which describes Maslow's theory.
What is Motivation Stair-Steps.
The concept that organizational results are a composite of contributions, both plus and minus.
What is Algebraic Results.
Name the three principal sources of anxiety identified in Anxiety Streams.
What are guilt feelings, concept of death and sense of purpose.
Idea that individuals tend to get promoted to their level of incompetence.
What is the Peter Principle.
Model which describes the idea that when people make evaluative statements, they usually treat them as fact but, without proof, these statements are treated by others as opinion - creating a serious communication gap.
What is X is Good
Model which represents an approach to organizing work which suggests that delegators should select what work they feel they should do before delegating to anyone else.
What is the Organizing Pie.
The concept that says that employees and the organization should agree about 80% of the time.
What is the Yes Concept.
Technique suggested in Anxiety Streams for reducing anxiety levels in general.
What is a strong sense of purpose.
Model which describes the situation when sub-unit objectives are given priority over the organization's objectives.
What is Suboptimization.
Name the Seven Ports of Life.
Job, Family, Civic, Religion, Health, Recreation, Self-Development
A's ultimate objective as described in the Delegation Triangle.
What is to rotate the triangle.
Model which describes a decision-tree analysis of the five steps in the delegation process. BONUS: Name the 5 steps.
What is the Attitude Stair-Steps. Communication, Competence, Motivation, Results, Infromation System
Name the 5 levels of need in the Motivation Stair-Steps.
Physical, Security, Social, Esteem, Self-Realization,