An interrelated set of elements functioning as a whole
What is Systems
100
a class of behavioral theory that claims that there is no best way to organize a corporation,
What is Contingency theory
100
the process of international integration, which is a result of the rapidly evolving worldviews, products, ideas, and other aspects of culture.
What is Globalization
100
a strategic commitment by top management to change its whole approach to business to make quality a guiding factor in everything it does.
What is Total quality management
100
televisions and games are set up in break rooms and cafeterias to entertain employees during breaks. this is an example of
What is The contingency theory
200
Out of the two systems, which one is used to interact with an environment?
What is Open system
200
Companies are now using this theory to take care of the______ and their children who are starting to enter the workforce.
What is aging millennials
200
not only are consumers concerned with the_____ of their products, but also the _____of the products themselves
What is function and quality
200
Many businesses increase the quality requirements from products they purchase from their suppliers, to insure their own product is good quality.
What is Materials
200
Xerox corp. routinely buys copiers made by other firms and takes them apart to see how they work. This helps them stay on top of competitors improvements and changes. this is an example of?
What is Benchmarking
300
systems within the main system. (An accounting department in a larger company)
What is Subsystems
300
name three examples of the 6 important contingencies
What is Technology, Suppliers and distributors, Consumer interest groups, Customers and competitors or Government & Unions
300
people who own an organization can have a great_____on how companies produce their products.
What is influence
300
operating systems, that are improved can help product and service
quality
What is Methods
300
A variety of factors such as globalization and increased immigration have caused there to be an increasing pressure on managers to hire_____ ______ ________
What is culturally diverse employees.
400
a normal process that leads to system decline. (This happens when an organization fails to monitor its feedback from the environment).
What is entropy
400
every organization is different, they all have different ways of managing their employees and keeping them____ and____
What is Happy and Engaged
400
Every company today must now take the appropriate steps to enhance their _________
What is ethical standards
400
A set of quality standards created by the international organisation for standardisation. Including product testing, employee training,record keeping, supplier relations, and repair policies. Many companies require their suppliers to achieve this.
What is
ISO9000
400
By viewing an organization as a system, we can identify four basic elements: _____,_____,______ and _____ resources.
What is material, human, financial, and information
500
two or more subsystems working together to produce more than the total of what they might produce working alone. (hint: remember the example that included Mateo, Alley, Shayan and Matt)
What is SYNERGY
500
the optimal course of action is contingent (dependent) upon the ______ and______ situation
What is internal and external
500
managers must be able to meet ______,_______ and ______ as part of their jobs.
What is new requirements, demands, and expectations
500
The process of subcontracting services and operations to other firms that can perform them cheaper or better.
What is Outsourcing
500
It is essential that every company has a code of ethics to avoid legal or public sentiment problems. this relates to