Where is referred to as the cradle of tourism?
Port Antonio
Which resort area has the tag line" the capital of casual "
Negril
Three forms of surveillance
Foot
Static
Mobile/ vehicle
What are the two types of customer?
Internal and external
What is self esteem?
How you see yourself as a person
Who is a tourist?
A person who travels outside is normal place of living for all activities except work and stays for more ghan 24 hours but less than a year
What type of attraction is dunns river falls?
Natural
Name three entities that provide security in jamaica
Jdf.jcf Hawkeye
Guardsman
Complete the statement
You never get a second chance to
Make a first impression
Give 3 types of tourist
Regional
International
Domestic
I am home to the Maroons in St Elizabeth
Accompong Town
Three things used to describe a suspicious person
Height
Complexion
Body built
I require goods and or services,who am I?
A customer
Give 3 ways to improve on self esteem
Be positive
Be around persons who have a positive outlook on life
Look your best all the time
Three things that were on display at the great exhibition?
Cuss cuss
Rum,sugarcane
Who am I...the complete resort
Montego bay
I work along with the tourism entities to get information about incidents involving tourist.
Tourism liaison officer
Three roles of customer service provider
Diplomat
Information source
Host
When was the great exihibition
1891
Which attraction in St Elizabeth is built around a legend?
Lovers leap
What is surveillance
Watching or observing a person,building or vehicle
What are three things that should be dome when dealing with customer complains?
Remain calm,
Listen,
Do not interrupt
Apologize
Attitude is?
Your state of mind when you approach a person or a situation