PROCESS MAKES PERFECT
STYLE POINTS
TALK TO ME
MEMO-RIES
WINGMAN, LEADER, WARRIOR
100
This is the repeated cycle of identifying problems in your daily work and finding the best solution.
Continuous Process Improvement (CPI)
100
People with this communication style value details, logic, and often ask, "What does the data say?"
Fact-Based
100
In official correspondence, writing an email entirely in CAPITAL letters is the equivalent of doing this.
Shouting
100
This document template is the one you will use most often to communicate policies, information, and appointing program leads.
The Official Memorandum
100
This Colorado city, nestled at the base of the Front Range, is home to the United States Air Force Academy.
Colorado Springs
200
A high reliability organization (HRO) achieves top outcomes despite operating in these types of environments.
complex or high-risk environments
200
This communication style focuses on relationships, harmony, and understanding what others think or feel.
People-Based
200
What does this acronym for email construction stands for?
Focused, Organized, Clear, Understandable, and Supported.
200
This short document summarizes important content into a single piece of paper to prepare officials for a speaking engagement.
a Background Paper
200
What is the official birthday of the United States Air Force, marking the day it became a separate branch in 1947.
September 18th! And we're gonna keep doing this until ya'll remember!
300
This Ready Reliable Care domain centers entirely around the individual receiving treatment.
What is Patient Centeredness
300
You should use at least this many identifiers to verify you have the correct patient before proceeding with an interaction.
Two
300
For very in-depth emails, what does this acronym stand for: BLIND.
Bottom line, Impact, Next steps, and Details.
300
This common electronic routing method is used for documents that require your commander's review and signature.
An eSSS (electronic Staff Summary Sheet)
300
Famous for its GAU-8 Avenger rotary cannon, the A-10 Thunderbolt II is commonly known by this rugged animal nickname.
The Warthog
400
In the CPI Management System, this step enables junior staff to speak up regarding safety concerns and keeps leaders accountable.
Daily Accountability
400
This type of communication occurs when the person receiving instruction repeats it back to confirm they understood the message correctly.
Closed-Loop Communication
400
When making a phone call, you should hold the telephone receiver approximately this distance from your mouth to speak clearly.
1 inch
400
This system provides supervisors and the command chain visibility into compliance reports and program health.
MICT (Management Internal Control Toolset)
400
The USAF Air Demonstration Squadron, famously known as the Thunderbirds, currently performs their aerobatic maneuvers in this fighter jet
F-16 (Fighting Falcon)
500
Previously known as the 8-Step Standardized Successful Process, progression through this complex problem-solving method is tracked using this document.
an A3
500
Action-based communicators are often directors, go-getters, and these types of leaders who don't hesitate to delegate tasks.
natural leaders
500
In an official email signature block, the signature is indicated by this specific word enclosed in double slashes.
//signed//
500
The Unit Effectiveness Inspection (UEI) is described as being this type of album, rather than a mere “snapshot” of a unit's performance over time.
a "photo album"
500
This massive, eight-engine strategic bomber has been in active service with the USAF since 1955 and is officially named the Stratofortress.
B-52 