Lesson 9
Lesson 10-11
Lesson 12
100

An ____is an occurrence, happening, or activity where something notable takes place and/or people gather.

What is an event?

100

This is a document that outlines all steps of the travel plan, including times and locations, presented in the order in which the traveler would need the information.

What is a travel itinerary?

100

This is a feature in Microsoft Outlook that applies multiple actions at the same time to email messages. This helps you quickly manage your mailbox

What is Quick Steps? 

200

A _____is a specific type of event. Meetings are held to conduct business, discuss issues, establish plans, or make decisions.

What is a meeting?

200

This is an expense category that is used to reimburse employees who use their personal vehicle for business-related travel.

What is milage? 

200

When selecting a location for your filing system, what 3 things should be considered?

1. Frequency

2. Access

3. Amount

300

These guidelines are a tool for conducting meetings and making decisions as a group

What are Robert's Rules of Order?

300

Your ________serve as a repository for processed messages that should not be fully deleted but may still be needed for future reference.

What are email archives?

300

This refers to a filing system that starts with general classifications and progressively becomes more specific

What is hierarchical structure?

400

______are a written record of the various elements of a meeting, including topics discussed and decisions made.

What are minutes?

400

What are 3 of the 5 options in handling emails?

1. Delete it

2. Delegate it

3. Do it

4. Delay it 

5. Archive it

400

______, or the different iterations of a file, is an important detail to keep in mind. Do not name additional/copied versions of the same file with different names.

Versioning 

500

This is a faster, more concise writing method.

What is stenography?

500

Applying a ____to a message gives you a visual reminder to follow up on it in some way.

Flag

500

 _____are folders within folders and are often referred to as _____folders.

Subfolders and nested

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