Fighting and Making up
Focusing on points of agreement and downplaying areas of disagreement. "Lose/Win"
What is smooth/accommodate?
In this approach, the project manager is responsible for planning, executing, and controlling project work; for assigning work and directing the project team; and for being the bridge between the team and the sponsor.
What is predictive project development approach?
Team reaches their peak effectiveness and efficiency.
What is performing?
Review of project specifics
Convey team values
Explanation of team member's roles and assigned tasks
Build relationship
What is onboarding team members?
Identify three types of universally applicable motivators and observed that individuals tend to have a dominant motivator.
What is McClelland's Three Needs?
This power stems from the a manager's demands for compliance with directives and willingness to punish noncompliance.
What is Coercive power?
Highly functional approach to problem solving that goes through steps to ensure the causes are fully understood, multiple perspectives.
What is Plan, Do, Check, Act?
Leadership
Delegating responsibility
Assigning activities to specific functional responsibilities for clear personnel transitions
Keeping live documentation up-to-date
What Project Management is?
The team is curious about the project but not sold on it yet; trust levels are low.
What is forming?
Expectations regarding acceptable behavior by project team members.
What are ground rules?
Managers believe people like being directed and are not inherently problem solvers. Results require carrot-and-stick.
What is Theory X?
Negotiating from a viewpoint of collaboration or problem solving can generate the most lasting solutions with the fewest long-term side effects on relationships.
What is principled negotiation?
This type of management involves:
Defining expectation for performance
Identifying gaps in performance and causes for poor performance
Creating a performance improvement plan
What is Performance Management?
The practice of leading the team by focusing on understanding and addressing the needs and development of team members in order to enable the highest possible team performance.
What is servant leadership?
Project team may challenge the project manager's leadership.
What is storming?
Features seven steps that first focus on the creation of the project team and then shifts to focus on sustainability and performance.
What is Drexler/Sibbet team performance model?
Describes a situation in which individuals are motivated due to the presence of a higher calling, their self-realization, or their value.
What is Maslow's Theory Z?
Plan, Bargain, Analyze.
What is Negotiation phases?
A focused session that brings key cross-functional stakeholders together to define product requirements.
What is Facilitated workshop?
Prioritizes the work, based on a business analysis, and provides feedback to the team.
What is product owner?
Team members complete deliverables, compile lessons learned from the project.
What is adjourning?
Meeting agenda are highly formatted and only the meeting leader, the scrum master, and team members are allowed to speak.
What is Agile meeting philosophy?
Individuals are better motivated over the long term, and with regard to complicated and challenging work.
What is Pink's Intrinsic vs Extrinsic Motivation?
The ability to reflect on one's experiences in a continuous and critical fashion in order to apply the appropriate knowledge and experience within a specific context.
What is reflective thinking?
Collaborative tools for gathering data and making decisions.
What is observation, interviews, questionnaires and surveys, Expert judgment, focus groups, facilitated workshops, Delphi Technique, and brainstorming
Examples include: Executive leadership, Department heads, Investors, Philanthropists, Internal project office.
What is a project sponsor?
Team members have learned to place the needs of the team above their own preference.
What is norming?
What is Osmotic communication?
Generally interpreted as encouraging project managers to set goals that can be achieved with reasonable effort and offer rewards that have value to team memebers.
What is Expectancy Theory?
Can help individuals adapt coaching and leadership styles to support specific individuals.
What is OSCAR model?