Implicit Bias
Facts, patterns, and trends about groups of people that are backed up by statistics and research findings
What are generalizations?
Forming conclusions based on coherent and logical thinking.
What is reasoning?
Age, race, gender, parental status, political affiliation, marital status, veteran status, and geographic location are all examples of this.
FHC does not adhere to the "it's not my job" mentality. Instead, FHC encourages a particular culture aimed at providing care that goes above and beyond what is typically expected.
What is a Culture of Excellence?
The framework that medical professionals must adhere to which describes what they can and cannot do.
What is Scope of Practice?
Ways of thinking that are informed by our background and experiences which can cause us to negatively judge others or treat them poorly; all people have them.
What are Implicit Biases?
Reason, logic, and evidence are the foundation of this soft skill.
What is critical thinking?
The most common stage of the Intercultural Development Inventory (IDI) moving from a monocultural mindset to an intercultural mindset.
What is Minimization?
The critical feature of health care that often prompts patients to return is this.
What is the Patient Experience?
Refusing to complete an assigned task is called this and is grounds for corrective action.
What is Insubordination?
The acronym to help you remember 8 tactics to identify and reduce your implicit bias is this.
Being centered in the moment, aware of what you are doing and why you are doing it, and filtering out distractions is a practice known as this.
What is mindfulness?
A stage in the Intercultural Development Inventory (IDI) that deeply comprehends difference yet does not know exactly what to do with this comprehension.
What is Acceptance?
The center of everything a health care professional does is this.
What is the patient?
Criteria used to evaluate performance that includes things like: being on time, performing duties competently, and engaging in safe practices.
What are Objective criteria?
Unchecked biases can influence behavior and result in this.
Having a positive, optimistic attitude, being punctual, complying with policies and regulations, and using discretion are all examples of this.
What is a strong work ethic?
This generation desires flexible schedules, continued learning, and non-monetary rewards at work to feel satisfied.
What is Generation Y or Millennials?
Coordination and integration of care, physical comfort, emotional support, transition and continuity, and access to care are critical elements of this.
What is a positive patient experience?
Understanding that health care professionals cannot get the job done alone and relying on colleagues to get the job done and done well is referred to as this.
What is interdependence?
The model moves through four stages: Unaware, Aware, Active, and Advocate.
What is the Inclusive Leader Continuum?
An inappropriate relationship between personal interests and official responsibilities is known as this.
What is a conflict of interest?
This model is grounded in three core priniciples: lifelong learning and critical self-reflection, recognize and challenge power imbalances, and institutional accountability.
What is Cultural Humility?
This tool is designed to collect data about the patient's perception of the quality of their hospital experience and is posted publicly.
What is the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems)?
Someone who embraces challenges, accepts criticism and negative feedback as constructive, never gives up, and learns from failure is embracing this.
What is a growth mindset?