ROLES
The acronym used to describe nonverbal communication is
(Relaxed, Open, Lean in, Eye Contact, Square Up)
What are ROLES?
A one-on-one approach used by counselors and other professionals that focuses on the speaker coming to their own conclusions and making their own action plan.
What is motivational interviewing?
Communication without the use of spoken words
What is Non-verbal Communication?
Factors in the environment making it difficult to listen.
What is an external barrier?
Feeling "for" someone; a sense of feeling sorry for them
What is sympathy?
Give some examples of closed body language.
What is slouching, avoiding eye contact, crossing your arms, etc.?
Saying "What can you tell me about your relationship with your roommate?" is an example of what kind of questioning?
What is Open ended questioning?
Communication using spoken words
What is verbal communication?
What is an internal barrier?
Attempting to put yourself in someone else's shoes, essentially feeling "with" them
What is empathy?
Give some examples of open body language.
What is eye contact, leaning in, being relaxed, etc.?
Give some examples of "still here phrases".
What is head nodding, "uh-huh", "okay", etc...
When being spoken to, you maintain eye contact and nod your head to show you are paying attention.
What is nonverbal communication?
Give some examples of barriers to effective listening.
What is having a noisy environment, being unfocused, etc.
What is sympathy?