HRD and the Organization
Key Legislation/Organizational Development Initiatives
Adult Learning and Motivation/Training and Development
Talent Management/Developing Leaders
Performance Management
100
1) Systems Thinking 2) Shared Vision 3) Mental Models 4) Team Learning 5) Personal Mastery
What are "The Five Disciplines of a Learning Organization"? 3-6 (What is a learning organization and define what each of the 5 disciplines are.)
100
A form of protection provided by the U.S. government to authors of "original works" to prevent others from printing or otherwise duplicating, distributing, or vending copies of their literary, artistic, and other creative expressions.
What is "Copyright"? 3-22 (When is something considered to be protected under copyright laws?) (Who owns a copyright?)
100
The discipline that studies how adults learn.
What is "Andragogy?" 3-54 (What is the term for children?) (What are the differences between adult and children?)
100
Refers to the development and integration of HR processes that attract, develop, engage, and retain the knowledge, skills, and abilities of employees that will meet current and future business needs.
What is "Talent Management"? 3-118 (How can organizations develop and support successful talent management programs?)
100
1) Category 2) Comparative 3) Narrative
What are "Appraisal Methods". 3-172-175 (Explain what is involved in each.)
200
Certain types of learning activities or processes that may occur at any one of several levels in an organization, individual or team.
What is "Organizational Learning"? 3-7 (Give me some examples of a culture that supports organizational learning?) (What are the three levels where organizational learning takes place?)
200
The provision of the U.S. Copyright Act that allows the use of copyrighted work in certain circumstances.
What is "Fair Use"? 3-25 (What are the guidelines?) (What are the five factors that fair use depends on?)
200
1) Decreasing returns 2) Increasing returns 3) S-shaped curve 4) Plateau curve
What are "examples of common learning curves?" 3-58 (Explain them and give an example of how they might be used?)
200
1) Occupational preparation 2) Organizational entry 3) Early career establishment 4) Mid career 5) Late career
What is "A Model of Career Development"? 3-125 (Explain the major tasks associated with each stage.)
200
A method used when employees are rated and placed at different percentage points along a bell-shaped curve.
What is "Forced Distribution"? 3-174 (What is a limitation with this method?)
300
Refers to societies where people tend to have many connections but of shorter duration or for some specific reason.
What is "Low Context Culture"? 3-13 (What is the difference between low and high context cultures and why does it matter?)
300
1)Improve productivity 2) Improve peoples satisfaction with the quality of their work life 3) Improve the ability of the organization to revitalize and develop itself over time 4) Improve organizational processes and outputs
What are "The Goals of Organizational Development"? 3-34 (How does organizational culture tie in here?)
300
Maslow's Hierarchy of Needs, Herzberg's Motivation-Hygiene Theory, McClelland's Theory, Theory X and Y, Vrooms Expectancy Theory, Equity Theory, and Skinner's Behavioral Reinforcement Theory
What are "The Theories of Motivation". 3-62 - 3-68 (Pick two and explain them)
300
When organizations develop leadership talent and support their global vision by sending American employees abroad or by bringing international employees to work in the U.S.
What are "Expatriation and Repatriation"? 3-138 (Explain the difference and when you might do so.)
300
The method designed to combat the problems of category rating by describing examples of desirable and undesirable behavior.
What is "Behaviorally Anchored Rating Scale (BARS)". 3-176 (Explain)
400
Adapting to changes in its environment and responding quickly to lessons of experience is a part of this.
What is a "Learning Organization"? 3-6 (How does this contrast with organizational learning?)
400
1) Diagnose the environment 2) Develop an action plan 3) Evaluate the results
What are the "Stages of OD Intervention Implementation"? 3-37 (Tell me about the activities at each stage.)
400
1) Assessment 2) Design 3) Development 4) Implementation 5) and Evaluation
What is "The ADDIE Model"? 3-76 (Explain the ADDIE Model.)
400
A behavioral leadership theory that uses two axes to describe leadership/management behavior.
What is "Blake-Mouton's Theory"? 3-153 (What are the 4 types of leaders in this theory?)
400
1) Halo/Horn Effect 2) Recency 3) Primacy 4) Bias 5) Strictness 6) Leniency 7) Central Tendency 8) Contrast
What are "Errors in Performance Appraisals"? 3-178 - 181 (Explain three.)
500
These programs typically focus on two key elements: (1) Expertise Sharing and Organizational Learning (2) Knowledge Retention and Recovery due to attrition.
What is "Knowledge Management". 3-8 (What is your role as an HR professional?)
500
An illustration that depicts possible relationships between two variables - for instance to determine if there is a relationship between years of education and amount of income.
What is "A Scatter Diagram"? 3-45 (What are the other quality control tools?)
500
1) Reaction 2) Learning 3) Behavior 4) Results
What are "The Four Levels of Kirkpatrick's Training Evaluation"? 3-106 (What are some examples of how each level can be measured?)
500
1) Perceiving emotion 2) Using emotion to facilitate thought 3) Understanding emotion 4) Regulating emotion
What are "Slovey and Mayer's four branches of emotional intelligence"? 3-159 (What abilities go with these branches?)
500
1) Describe the behavior; don't judge it 2) Assume an attitude of helpfulness rather than power and domination 3) Empathize with the employee 4) Give specific examples of good and substandard employee performance.
What are "Guidelines for Giving Feedback"? 3-182 (Explain each)
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