The Scholar Journey
What are the four phases of the Scholar Journey?
Pre-Approval, Beginning, Middle, End
What is the role of a Success Coach?
Provide academic coaching, monitor progress, and support scholars through their technical program, externships and certification prep
What is the purpose of HTH?
To develop essential interpersonal skills for healthcare jobs
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What is proofread?
This meeting takes place after a scholar completes the Human Touch Healthcare course.
What is the initial coach meeting?
Who do scholars meet with before starting their Human Touch Healthcare course?
An Enrollment Advisor
What is the first meeting a scholar has with their Success Coach?
Initial Coach Meeting
How long is the Human Touch Healthcare course?
6 weeks
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What is BCC?
Coaches should check in with scholars at this frequency, even if their program does not require a midpoint meeting.
What is biweekly?
When do scholars transition from an Enrollment Advisor to a Success Coach?
Week 5 of Human Touch Healthcare
What are three things that should be covered during the Initial Coach Meeting?
Obtain recording permission.
Introduce yourself, explain your role, and share a brief personal story.
Ask about the scholar’s motivations, passions, and obstacles
Congratulate the scholar on passing Human Touch Healthcare and ask about their experience.
Explain scholarship expectations, including grade requirements, academic integrity, and consequences of misconduct.
Introduce All One Health for support services.
Confirm readiness to select a start date; finalize if ready or encourage follow-up if not.
Schedule the Week 1 meeting and establish a check-in cadence.
Address any final questions
Offer encouragement
Congratulate them again!
Name one competency scholars develop in HTH
Emotional Intelligence, Teamwork, Ethics and Integrity, Cultural Competence, Communication, Empathy
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A note in the personal notes and a next planned outreach date
Instead of reading a strict script word for word, Success Coaches are encouraged to do this during meetings.
Follow key points while personalizing the discussion based on the scholar’s progress, program, and needs