General Communication
Office Communication
Reading
Writing
Random
100
Your _______ silently communicates whether you are paying attention.
What is body language
100
What do you do if you are in the middle of a task and you receive a phone call?
Ask the caller if you can call back at a later time.
100
What are 3 places in a book that help you locate specific information?
What is index, table of content, and glossary
100
In a list, a large dot is called a __________
What is bullet
100
Construction workers write ____________ to list things that still need to be done on a job that is almost completed.
What is punch lists
200
Good communication on the jobsite affects ________,_______,________.
What is safety, schedules, and budget
200
Talking on the phone in front of a co-worker is ________
What is rude
200
What is the best way for any worker to improve their reading skills?
Read the newspaper
200
When is it appropriate to use and e-mail for communication at work: Ask for a raise? Send out delivery times to a large group of people?
What is send out delivery times to a large group.
200
Providing feedback with words or body language is an important part of the ____________ process.
What is communication
300
T\F Listening is an active process.
What is True
300
___________ are a type style that uses slanted print to emphasize office points.
What is Italics
300
How do you look for a specific installation procedure in a manual?
What is use the table of contents
300
Why do you never use all caps in an e-mail?
What is feels like you are shouting
300
At the beginning of the year, you guys gave each other nicknames. What is Bryce's nickname?
What is (_________) Ms Tilling does not know this answer.
400
What do you do if you can't understand what a speaker is saying?
What is Ask speaker to repeat or Ask speaker to clarify
400
You can use a ____________ or ___________ to send an informal written message to someone in your company
What is memo or e-mail
400
Name 3 examples of things construction workers read on the job.
What is safety instructions, drawings, material list, signs and labels, permits, Change orders, industry magazines, E-mails
400
What practice helps make sure your ideas and points are understood?
What is use bullets and numbered items. Write in a list.
400
One of the most important rules about working with power tools is to ___________the tool when replacing bits, blades, or discs.
What is unplug
500
Words and/or phrases specific to a particular work field is called __________
What is jargon
500
Taking _________ helps you to remember important details.
What is notes
500
T\F When reading an unfamiliar document, skim or scan the document first to get an idea of what it is about.
What is true
500
Name one disadvantage to using e-mails versus paper-based delivery
What is E-mails are not private
500
Name 3 things included in the Title block of a set of drawings,
What is Company logo, Date, Drawn by, drawing number, scale, info on revision blocks
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