Topic 1
This communication style is the most effective in a decision-making process
Assertive communication
_______has a clear purpose and clear agenda of information exchange.
Team Communication
Who will be impacted by a decision
Stakeholders
According to (Ekman et al., 1987; Ekman & Friesen, 1975) What is the percentage of communication from body language
60%
What happened in the last decade that cause more remote work
COVID-19
______communication can be one-way, two-way or multidirectional.
Channels
Since the visual sense is dominant for post people _____ is an especially important type of nonverbal communication.
Eye contact
Microsoft Teams and Zoom, GoToMeeting, Google Drive, One Drive, SharePoint, Slack, Monday.com can collectively be called?
Virtual Tools
the exchange between an organisation and other organisations, groups or individuals, including the media, government or community groups
External communication
¯\_(ツ)_/¯
Non-verbal communication
Having Flexibility is one of my definitions
Cross-Departmental Communication
Comedy comes in threes:
Corporate
Government
Association
What am I?
Conferences
What are the elements of "The Transmission Model"
transmitter
receiver
noise
context
channels
feedback
Leader
When must you "walk the talk"
Crisis Communication