LAW &Ethics
During a follow-up appointment, a patient expresses frustration about managing their new medication regimen and states, "I just don't know if I can keep up with all these pills." An empathetic response from the medical assistant would be:
a) "Don't worry, many patients feel overwhelmed at first. You'll get used to it."
b) "It's important to follow the doctor's orders precisely. Are you having trouble remembering the schedule?"
c) "I understand that managing new medications can be challenging. Let's review your schedule together and see if we can find some strategies that might help."
d) "You should write everything down and set reminders. That's what most people do."
c)
"I understand that managing new medications can be challenging. Let's review your schedule together and see if we can find some strategies that might help."
Which of the following tasks typically falls outside the scope of practice for a medical assistant?
a) Administering oral medications as directed by a physician.
b) Performing basic wound care and dressing changes.
c) Independently diagnosing a patient's medical condition.
d) Documenting patient vital signs and medical history.
c) Independently diagnosing a patient's medical condition.