Spelling Words
Effective Communication
Medical Records
Terminology
Special Needs Patients
100
Involving all health needs of the patient?
What is Holistic
100
Arm gestures, facial expressions, and posture are examples of what?
What is nonverbal communication
100
Medical records organized by the patient's problem?
What is Problem Oriented Medical Record (POMR)
100
Something that doesn't move is said to be?
What is stationary
100
Always provide assistance to a patient who has a physical disability?
What is False, only when the patient requests assistance
200
Bluish discoloration of nails or skin caused by lack of oxygen?
What is Cyanosis
200
"Are you single or married"?, is an example of what type of questioning technique?
What is closed question
200
The acrynom SOAP stand for?
What is Subjective, Objective, Assessment, and Plan
200
Another term meaning "to advise"?
What is Counsel
200
Dealing with a patient based on their intelligence level and not age is called?
What is level of Maturation
300
Biographical data; personal information?
What is Demographic(s)
300
How does cultural differences, language barriers, and geographic idiosyncrasies effect communication?
What is reduces the effectiveness of communication
300
The medical record belongs to whom?
What is the physician
300
Physical and mental impairment?
What is Disability
300
How does the medical assistant communicate with a patient who has limited understanding?
What is give explanations slowly, and continue to explain as you go
400
To decide which situation requires the most attention?
What is Prioritize
400
A medical assistant has been successful in their communication with the patient when?
What is their message has been received and understood
400
The medical record provided evidence of?
What is communication, intervention, patient assessment
400
Another term for lawsuit?
What is Litigation
400
The term rapport means?
What is building a relationship with the patient
500
Growth and developmental process involving a person's physical, social, and emotional functioning?
What is Maturation
500
How can a medical assistant become a better listener?
What is use passive and active listening; concentrate on the message; avoid distractions
500
Most common method of filing is?
What is alphabetic
500
These type of files should be organized and checked frequently?
What is Tickler
500
How should the medical assistant treat patients who are mentally impaired?
What is with the same respect that all patients deserve
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