COMMUNICATION
INTERVIEW PREPARATION
TELEPHONE INTERVIEWS
DURING THE INTERVIEW
INTERVIEW FOLLOW-UP
100
This type of communication can include eye contact, facial expression, posture, gestures and dress.
What is non-verbal?
100
This is what you can do with someone you trust to prepare.
What is practice interviewing?
100
Where you should go during a telephone interview.
What is a quiet place?
100
The type of greeting you should give the interviewer.
What is a pause-part-punch greeting (OR warm and direct greeting)?
100
After an interview, you should send this item to the interviewer.
What is a thank letter?
200
Looking directly at a person in a relaxed, steady manner.
What is eye contact?
200
The amount of time prior to an interview in which you should arrive.
What is 15-minutes?
200
You should do this while you interview even though the interviewer cannot see you.
What is smile?
200
You should maintain this with your interviewer throughout the interview, demonstrating confidence.
What is eye contact?
200
A thank you letter should be sent within this time limit following your interview.
What is 24-hours?
300
"I win, you win."
What is assertive communication?
300
Research this before your interview.
What is the company, it's products, services offered, mission statement, etc.?
300
This is sent following a telephone interview.
What is a thank you letter?
300
Do this at the end of an interview.
What is ask one to three relevant questions?
300
Be sure to include these in your thank you letter so that the interviewer is reminded of what you have to offer the company.
What are skills and strengths?
400
Only 7% of this is actually effective during communication.
What is verbal/spoken message?
400
Think about this before an interview so as to feel confident and present your best self.
What is grooming/appearance?
400
An item you should have with you when you do a telephone interview.
What is a resume?
400
The things you should emphasize during the interview.
What are experience, strengths and skills?
400
The percentage of people who send thank you notes after an interview.
What is 30%
500
The most effective way to communicate assertively is by using these types of statements.
What are "I statements?"
500
The items you should carry with you to an interview.
What is a portfolio with extra copies of your resume, your Master Application and Job Passport?
500
The purpose some employers use for a telephone interview.
What is a screening tool?
500
Something you should avoid doing regarding a previous employer.
What is criticize?
500
Use this punctuation when addressing the hiring manager at the start of a thank you letter.
What is a colon?
M
e
n
u