EI-036
Using this polite word shows basic dignity when asking someone for something.
What is "Please"?
This is the HR function that involves finding and attracting qualified job candidates.
What is a Performance Appraisal (or Performance Review)?
Relate? This skill is demonstrated when you actively listen and try to understand someone else's feelings or perspective.
What is Empathy?
Completing your assigned tasks on time and taking ownership of your work shows this quality.
What is Accountability (or Responsibility)?
This 1938 Act established the federal minimum wage, overtime pay standards, and child labor restrictions.
What is the Fair Labor Standards Act (FLSA)?
This is the state of having different kinds of people; promoting it is a key part of respect.
What is Diversity?
In HR, this is the process of reviewing an employee's job performance and providing feedback.
What is a Job Description?
To resolve a conflict effectively, you should focus on this—the underlying issues—rather than just the positions people have taken.
What are Interests (or Needs)?
This ethical principle means being completely truthful and transparent in all your workplace communications and actions.
What is Integrity?
This is the federal act that allows eligible employees to take up to 12 weeks of unpaid, job-protected leave for family or medical reasons.
What is the Family and Medical Leave Act (FMLA)?
This negative workplace behavior involves repeated, unreasonable actions directed toward an employee, often intended to intimidate.
What is Bullying (or Harassment)?
This comprehensive HR process outlines an employee's job duties, responsibilities, and required qualifications.
What is a Job Description?
This is a team's informal, often unstated, rule of behavior or agreement on how to work together.
What is a Team Norm?
An employee who reports an illegal or unethical practice within their organization is referred to as this.
What is a Whistleblower?
This 1963 law requires men and women to be paid the same wages for performing the same work.
What is the Equal Pay Act (EPA)?
The Platinum Rule suggests you should treat others the way they would want to be treated, in contrast to this more common, ancient rule.
What is the Golden Rule?
This strategic function of HR involves designing and implementing programs to retain valuable employees and reduce turnover.
What is Retention?
This specific type of conflict arises from disagreements over the content and goals of the work rather than personal dislike.
What is Task Conflict (or Cognitive Conflict)?
This type of ethical framework determines if an action is right or wrong based on its consequences, often striving for the "greatest good for the greatest number."
What is Utilitarianism (or Consequentialism)?
This 1974 Act sets minimum standards for most voluntarily established pension and health plans in private industry to protect individuals in these plans.
What is the Employee Retirement Income Security Act (ERISA)?
This concept is the acknowledgement and valuing of differences in race, ethnicity, gender, sexual orientation, age, and physical ability.
What is Inclusion (or Equity/Inclusivity)?
The Baldwin effect suggests that learned or acquired behaviors over an organism's life can eventually influence this HR practice.
What is Evolution? (or Genetic Assimilation - this is an advanced concept for HR)
The Gottman Ratio suggests a minimum of this many positive interactions to one negative one is needed to maintain a strong relationship.
What is Five (or a 5:1 Ratio)?
The Foreign Corrupt Practices Act (FCPA) primarily prohibits U.S. companies from making improper payments to these foreign entities.
What are Foreign Government Officials?
This Supreme Court case established that retaliation against employees who file discrimination claims is illegal under Title VII of the Civil Rights Act.
What is Burlington Northern & Santa Fe Railway Co. v. White?