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100

A user reports that her monitor has stopped working. While troubleshooting the issue, you discover a bad video card in the system. You replace the card and connect the monitor cable to the card.

Test the solution.

100

A hardware technician installed a new power supply unit (PSU) in a workstation and removed unnecessary power connector cables. What type of PSU did the technician install?

Modular

100

Which of the following features is typically included in a datacenter to ensure a high level of availability?

Climate control

100

A network technician securely connects to a remote server on port 3389. What protocol does the technician use?

RDP

100

What is the small card used to identify a mobile device on a cellular network called?

SIM card

200

While you are answering help desk calls, a field customer calls and complains that he cannot print to a workgroup laser printer.

what should be the first question you ask?

Have you ever successfully printed to that printer?

200

You have a desktop computer that provides a 250-watt power supply. You recently added a four-disk RAID 10 array to the system, and now it spontaneously shuts down.

what would MOST likely solve this issue?

Upgrade to a power supply that provides more watts.

200

What is the purpose of a patch cord?

It links a port on the patch panel to a port on the Ethernet switch.

200

what statement BEST describes the primary security concern associated with Telnet?

Telnet transmits data, including passwords, in plaintext.

200

what mobile connection types can enable other mobile devices to connect to the internet?

Hotspot

300

Which of the following expansion slots are most commonly used for video cards in modern computer systems?

PCIe

300

You have a desktop computer that you want to upgrade. You add several internal and external components. You realize that you need to ensure that your power supply can support these new components.

Which of the following power supply ratings BEST describes the rating you would use to determine this?

Watt rating

300

What is a major benefit STP provides that UTP does not?

Greater resistance to interference

300

A network technician securely connects to a remote server on port 3389. What protocol does the technician use?

RDP

300

what is a standard wired connector used on modern Android and Apple smartphones and tablets for peripherals and charging?

USB-C

400

Why is thermal paste applied when installing a CPU?

To improve heat transfer between the CPU and the heat sink

400

In the context of system firmware, what is the primary purpose of configuring USB permissions through the UEFI setup program?

To enable or disable USB ports for security reasons.

400

You are configuring an ADSL connection. Which of the following will be part of the configuration?

Filters or splitters

400

what is a key consideration for ensuring security in a client-side virtualization environment?

Ensuring the host OS and hypervisor are regularly updated with security patches

400

what allows a computer to communicate with a printer?

Printer port

500

Why does a motherboard typically support only a limited range of CPU models?

Different CPUs require unique power delivery and socket designs

500

Which of the following BEST describes the technology that was designed to replace the BIOS and is a firmware solution for controlling the startup process and loading the computer operating system into memory?

UEFI

500

Which port is used by a client to communicate with a DNS server during a DNS query?

Port 53

500

What is the primary benefit of server-side virtualization?

It improves hardware utilization through server consolidation.

500

What can be done to allow workstations on the same network to send print jobs to a printer that is directly connected to a Windows workstation?

Configure the printer to be a shared printer.

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