GENERAL
"OVER THE OVER WATER SUITES"
are found what resorts?
Hint: 4 Resorts
What is
Sandals Southcoast(SWH)
OWB - Blue Mahoe Overwater Butler Villa
Sandals Royal Caribbean(SRC)
OWV - Over the Water Private Island Butler Villa with Infinity Pool
OWB - Over-the-Water Private Island Butler Honeymoon Bungalow
Sandals Grande St.Lucian(SGL)
OWB - Over-The-Water Honeymoon Butler Bungalow
Sandals St.Vincent(SSV)
OWV - Vincy Overwater Two-Story Villa
When is the Deposit and Final Payment due for a booking scheduled to arrive December 22nd 2026?
May 1st 2026
$800 – Non ref
Sept 1st 2026
Full pymt – Non Ref
Greg called in today to book an OWV/OWB suite, How much is the deposit?
$2500.00
For refunds, agent will send these requests to what email.
Suprequest@uvi.sandals.com
Our Sandals & Beaches guests can complete check-in using the website online check-in option or the mobile app from ____ days before their arrival date, up to the day of their arrival.
30 days
How many Sandals Resorts are there and what are they?
17 Sandals Resorts
St.Vincent
SSV
Curacao
SCR
Barbados
SBD & SBR
Jamaica
SGO, SWH, BRP, SNG, SRC, SMB & SDR
St.Lucia
SLU, SGL SHC
Grenada
SLS
Bahamas
SRB
Antigua
SAT
ALL Ancillaries booked on a reservation should be paid for immediately. The only exception to that is ____, _____, ______ who are given 24 Hour to collect payments.
Hint: 3 Departments
What is the difference between Butler & Club room service?
Butler: 24 Hrs
Club: 7am-10pm
Request for D to T or T to D transfers are sent to what email?
bookingchange@uvltd.com
As of May 3rd 2024 there is an increase in the Spa service Charge from ____ to ____.
From : 12.5%
To: 15%
What were the last 3 resorts to open and what were their opening Year?
SCR - June, 2022.
SDR - May, 2023.
SSV - March, 2024.
True or False
No Show Bookings are to be cancelled solely by the Operations department. These bookings are not to be cancelled by Call Centre Agents.
TRUE
Name 5 watersports included at sandals resort:
What resorts have a bowling alley?
Hint : 3
SBD
SBR
SNG
7-7-7 Promotions are sent every _______.
Wednesday
What Resorts have Rondoval Suites?
Hint: 7 Resorts
SWH - RSUP
SLS - RD
SGL – BP & RP
SDR – SKYV, RSUP
SCR - RPP
SBR - RPP
SAT – RP & RD
Group codes are only be used from groups ranges from __ to __.
From: 5
To: 25
Name 5 Sesame Characters.
SSG BEST BIRTHDAY GIFT
Book a stay 4 nights or longer within the month of your birthday for travel anytime and instantly receive and redeem _____ points towards your Sandals and Beaches booking.
Ask to have SSGBDAY applied to your booking.
5000 points
Name the six exclusive varietals of Robert Mondavi Twin Oaks Wines.
John called in the book 3 rooms in BTC for arrival September 8th, the rooms are 3VO, 4VP and DD, what is the deposit that is required?
$2400 Deposit
$1000 3VO
$1000 4VP
$400 DD
What is the Minimum & maximum payment range for Uplift?
Minimum - $150.00
Maximum - $25,000.00
What is the code for the $100 Web Discount
FLSPC2024
Single Occupancy at Sandals Resorts
What will replace guest #2 name?
SINGLE, SINGLE(First name, Last name)
Name at least 5 inclusions of the babymoon package
Babymoon package $900