STORE DESIGN
RE-SEE EVENT
FW26 COLLECTION
SKI CULTURE
CLIENT SERVICE
100

The "organic yet solid" texture of the store ceiling

What is "rough gravel"?

100

After the runway show, the event allows THIS for clients to experience.

What is - to see the collection again, in a quieter setting, with intention to reserve?

100

Overview Inspiration for the collection

What is the "golden era" of 1950s Aspen?  Pioneering spirit of alpine exploration

100

enefit of purchasing a helmet vs renting

What is knowing the history?

100

A way to "break the ice" with clients, using your observations

What is BEYOND HELLO?

200

Effect inspiration for the metal walls

What are "wind ripples"?

200

Matters to explain to a client during appointment

What are order process, delivery timeline & exclusive nature of the products?

200

Aesthetic References

What are vintage ski looks, buffalo check, & heritage silhouettes?

200

Number of base layers needed for a ski trip

What is 1 for every day on slopes?

200

Elements for proper beverage service

What is a tray, black napkin, water bottle & glassware?

300

260 tons of this material is installed in the new store

What is "Swiss Mountain Natural Stone"?

300

Actions & behaviors when around clients

What are a polished presence, no drinking, no smoking, & no selfies?

300

Outdoor activities that inspired menswear details

What are hunting & fishing?

300

Town considered most prestigious for skiing in the US

What is ASPEN, CO?

300

Presenting "same," "similar," & "surprise" items to a client

What is POWER OF 3?

400

The overall store design concept

What is a "modern forest" - evoking the alpine spirit?
400

Action prohibited around a celebrity

What is taking photos?

400
A playful vintage Western detail in the women's collection

What is fringe?

400

Global location known for year-round skiing

What is Portillo, Chile?

400
A way to overcome client objections

What is PACT methodology?  Pause, Acknowledge, Clarify & Treat

500

The number of individual tree trunks, combined by hand to compose the store's central tree trunk

What is 75?

500

Elevated support/tools for appointments

What are models, waiters, & hub support?

500

Romantic & feminine inspiration for women's embroideries & prints

What are flowers?

500

Ski locations on THIS coast are more accessible from major cities

What is the EAST Coast?

500

The action of updating MonClient with client details discovered during the selling ceremony

What is ENRICHMENT?

M
e
n
u