Approaching a situation with haste or caution is using..
What is expediency?
100
A person who fails to keep an appointment without giving advance notice is called?
What is no-show?
100
This type of schedule may involve several patients arriving at the same time.
What is wave schedule?
100
The best approach to efficiently handle the scheduling of patients who are due for an appointment?
What is send in the mail a reminder that asks the patient to call for an appointment.
200
Two-way communication is also called?
What is interaction?
200
Responding to requests for immediate care and treatment after evaluating the urgency of the need and prioritizing the treatment is called?
What is triage?
200
What is the least satisfactory method of scheduling for the patient?
What is Double-booking?
200
Why is it necessary to include a note in the patient's chart when he does not show up for a scheduled appointment?
What is to be prepared for future legal consequences regarding the patient's care.
300
If a symptom is coming and going at intervals and not continuous, it is said to be?
What is intermittent?
300
Competency as a result of training or practice is called?
What is proficiency?
300
Other types of appointments that will need special notation in the appointment book are?
What is surgeries?
300
When patients need a series of appointments, it is best to.
What is try to set the appointments for the same day of the week and at the same time.
400
A space between events is called?
What is interval?
400
If a thing is considered ________, it is an indispensable part of a whole.
What is integral?
400
What type of outpatient procedures might be scheduled by the physician's office?
What is MRI's, X-rays, CT Scans, Lab work?
400
When a requested appointment time is not available, the medical assistant should?
What is explain why the time is not available, and offer a substitute date and time.
500
Something in which a thing originates, develops, or is contained is called?
What is matrix?
500
A thing that is necessary to achieve an end and to carry out a function is called a?
What is prerequisite?
500
The appointment book must be legible because..
1.could be entered into court proceeding, 2. allows everyone using the appointment book to clearly read it, 3. tells what patient is coming in at what time.
500
What should the medical assistant remember when dealing with appointments on the appointment book if the physician is ill?
What is do not disclose the nature of the physician's illness.