Plastic servicing
When would we reissue a debit card?
what is Physical Damage to the Card (cracked, demagnetized, numbers worn off, pet chewed it) Customer must still have possession of the card
What is the fee for overdrafting an account?
What is $15?
what authentication is required to close an account?
what is Standard?
What is the software we use to access pep+?
What is session A or tpx
What breed of dog is Cujo?
what is a saint Bernard?
When would we place a card lost/stolen?
What is when the card is not in the customers possession?
What is the fee for a stop payment?
What is $35?
What form must be ordered when a customer is having their account from interesting baring to non interesting baring
whaT IS w9?
What is Pep+ used for?
what is to view future ach debit and credits?
What does DDA stand for?
what is demand deposit account?
How can customer activate their debit card?
customer calls in to ask what is the fee if he wanted to make a wire transfer to Tokyo Japan?
What is $75?
True or False, an accounts dormancy status can be removed by them making a transaction.
what is false?
What is should be entered into the next function to see the details of the transaction?
what is the TN and then DETI?
In Finding Nemo, what's the name of Nemo's mother?
who is Coral?
a none M&T customer calls in and states our ATM machine took their card and wont give it back. what do you advise them.
I apologize that our machine took your card. unfortunately we are unable to retrieve that card and return it, you would need to contact your bank and have a new one ordered.
how many nsf fees can we waive a year
what is 1?
customer wants to set up automatic transfers, what form would be ue to complete a docusign?
what is Gf-153?
What is the TC DESC for a deposit, and withdrawal.
what is 22 and 27?
What is the end of a shoe lace called.
what is an Inclet?
A customer calls in stating they are trying to make a withdrawal from their savings account but they are getting an error message, you check the VDR and see the code 076, how do you assist the customer?
Daily Double!!!!!
what is update card linkage?
what is the fee for point of sale transactions outside of the united states?
The greater of $0.50 or 3%
customer calls in requesting combined statements what system would we use?
what is account servicing ?
What does Pep+ stand for?
Paperless Entry Proccessing?
Where do we locate the date that the account became dormant?
what is under the details tab in cps?