WA State Facts
This popular coffee chain was founded in Seattle.
What is Starbucks?
MultiCare will be the Pacific Northwest's highest value system of health.
What is MultiCare's vision?
Through assessing our culture and safety practices, we developed a strong foundation to begin our HRO in this year.
What is 2019?
Be honest. Tell the truth. Let people know where you stand. Use simple language. Call things what they are. Demonstrate integrity. Don’t manipulate people or distort facts. Don’t spin the truth. Don’t leave false impressions.
What is Talk Straight?
Couldn't play reindeer games.
Who is Rudolph?
Spokane hosts the world's largest 3-on-3 Basketball Tournament, its name is...
What is Hoopfest?
Partnering for healing and a healthy future.
What is MultiCare's mission?
This is the 3rd leading cause of death.
What is medical error/patient harm?
Establish a track record of results. Get the right things done. Make things happen. Accomplish what you’re hired to do. Be on time and within budget. Don’t overpromise and underdeliver. Don’t make excuses for not delivering.
What is Deliver Results?
Had a stash of love arrows.
Who is Cupid?
This city's name means Mother of the Waters.
What is Tacoma?
We always treat everyone we come into contact with as we would want to be treated.
What is kindness?
This model explains how human error results in events of harm.
What is the Swiss Cheese Model?
Continuously improve. Increase your capabilities. Be a constant learner. Develop feedback systems – both formal and informal. Act upon the feedback you receive. Thank people for feedback. Don’t consider yourself above feedback. Don’t assume your knowledge and skills will be sufficient for tomorrow’s challenges.
What is Get Better?
He shot with the stars.
Who is Comet?
In honor of the state, this branch of military names three ships after it.
What is the Navy?
USS Washington (2 of them were battleships)
We speak and act honestly to build trust.
What is integrity?
This acronym identifies the HRO behaviors that start with each of us.
What is CARE?
Disclose and reveal expectations. Discuss them. Validate them. Renegotiate them if needed and possible. Don’t violate expectations. Don’t assume that expectations are clear and shared.
What is Clarify Expectations?
He likes to bust a move in the local clubs.
Who is Dancer?
In 1910, this city celebrated the nation's first Father's Day.
What is Spokane?
We affirm the dignity of each person and treat each individual with care and compassion.
What is respect?
This tool gives you permission to escalate a safety concern if it is not adequately addressed.
What is CUS?
Hold yourself accountable first; hold others accountable second. Take responsibility for results, good or bad. Be clear on how you’ll communicate how you’re doing. Don’t avoid or shirk responsibility. Don’t blame others or point fingers when things go wrong.
What is Practice Accountability?
Played defense in the Reindeer Football League (RFL).
Who is Blitzen?