Agents is showing an understanding of a client's thoughts and emotions.
What is expressing Empathy?
An agent is actively involved in developing the rapport with a client.
What is Check In?
List two signals of disharmony in your collaborative relationship:
What is defending, squaring off, interrupting, disengagement?
Encourages client to talk, encourages elaboration and discussion, and leaves broad latitude for how to respond.
What is Open-Ended Questions?
Supporting a client's belief that he can change. Supporting the "Can do" attitude.
What is supporting Self-Efficacy?
An agent has collaborated on what assignment the client will do this week.
What is Take Home Assignment?
The client's own motivations and verbalizations favoring the status quo.
What is Resistance?
It spells OARS if you combine the first letters of these words.
What are Open-Ended Questions, Affirmation, Reflective Listening, and Summarize?
Pointing out the gap between current behavior and future goals. (Politely)
What is Developing Discrepancy?
An agent has taught a skill, modeled it with the client and has practiced it with the offender.
What is Intervention?
A client is upset with the agent; your professional relationship needs some attention.
What is Discord?
This technique collects, links and transitions.
What are Summaries?
Agent doesn't argue or threaten; agent stays focused and offers choices.
What is Rolling with Resistance?
An agent has discussed what case plan goals have been achieved.
What is Review?
It is about the target behavior or change and reflects one side of ambivalence.
What is Sustain Talk?
These are two levels of Reflections.
What is Simple Reflection and Complex Reflection.
Name the four main principles of MI.
What is Partnership, Acceptance, Collaboration, Evocation
The agent has asked how the skill taught in the session can be applied in other situations.
What is Take Home Assignment.
List two ways to respond to Sustain Talk.
What is straight reflection, amplified reflection, double-sided reflection, emphasizing autonomy?
Recognizing and acknowledging strengths and attributes.
What is Affirmations?