Showing understanding and empathy of someone's thoughts, experiences and emotions.
What is compassion?
Three key phrases that can signify that a patient is ready to make a change.
What are "I can", "I need", "I wish", "I will", "I am"?
These types of questions encourage conversation and help foster relationships.
What are Open-Ended Questions?
We get this word from the old Latin word 'movere', meaning 'to move'.
What is motivation?
"The decision is up to you" is a supportive statement in this part of MI.
What is acceptance?
Two key phrases that can signify that a patient is resisting or not ready to make a change.
What are "I can't", "I won't", "I'm not"?
These types of statements demonstrate what the listener has heard from the speaker or person sharing.
What are Reflections?
Freeing up space in this region of your being will help you practice MI.
What is the mind?
Asking permission to provide advice is part of this MI principle.
What is partnership?
This practice within MI is also called Elicit-Provide-Elicit.
What is Ask-Tell-Ask?
Two types of reflections.
What are Simple and Complex Reflections?
This horned equine is the national animal of Scotland.
What is a unicorn?
The tendency of someone in a helping role to want to fix things for someone or jump right to a solution.
What is the 'Righting Reflex'?
Presenting a patient with these rather than giving direct advice can help empower them take action and make changes.
What are choices?
Repeating a statement back to someone using different words is an example of this type of reflection.
What is a Simple Reflection?
These suspended masses of water (or ice) can weigh over one million pounds.
What are clouds?
Four principles or pillars of MI.
What are compassion, acceptance, partnership and evocation?
"I want to make sure I presented the information clearly today - would you mind giving me a rundown of your understanding?" is an example of this.
What is a teach-back?
This is when the listener goes further and makes an inference based on the speaker's statement.
What is a Complex Reflection?
'An unkindness' is the collective term for a group of these birds.
What are ravens?