Credit Card
Wealth
Business Solutions
Rise Questions
Personal Products
100

What is the current promotion for the cash credit card for purchases and balance transfers?

Earn a $200 Cash Back bonus when you spend $1,000 within the first 90 days after opening your account

and

0% intro APR* on balance transfers and purchases for the first 15 billing cycles after account opening

100

How many SR points is MA and HNW wealth worth?

10000 and 20000

100

What is the name of the TD Business Checking account that has no minimum balance? 

TD Business Simple Checking

100

What is a skimming device and how often do you check for one? 

once when opening, equipment used on atm to steal card information

100

What can't you do on an essential banking account?

Write checks and overdraft

200

What is the current promotion for the double up credit card for purchases and balance transfers?

Earn a $200 Cash Back bonus when you spend $1,500 within the first 90 days after opening your account 

and 

0% intro APR* on balance transfers for the first 15 billing cycles, for balance transfers made within the first 90 days of account opening

200

What is the new HNW minimum balance?

$1 Million in deposit accounts. 
200

How can a customer waive their maintenance fee for the TD Business Convenience Checking Plus?

2,500 minimum daily balance between this account and a TD personal checking account

200

When can a customer cancel a wire and receive full refund? Which type of wire does it apply to?

30 minutes from initiation, international consumer wire.

200

How do you waive the maintenance fee for a complete checking account? (4 ways)

-Age 17-23

-Maintain minimum $500 daily balance

-Have $500 or more in direct deposits within a statement cycle 

-Have a $5,000 minimum daily combined balance across all personal deposit accounts that you choose to link 

300

What transaction fees are waived with the TD Clear Credit Card?


Balance Transfers, Cash Advances, and Foreign Transactions

300

What is the minimum opening amount and earning potential for the promotion for customers who open a managed investment account with TD ?

Earn up to $7000 when open with a minimum of $100,000

300

What is the minimum balance for TD Business Savings, otherwise what is the monthly maintenance fee?

500 minimum daily balance to waive $5 monthly maintenance fee

300

What is Phishing, Vishing and SMSing? 

Phishing: Electronic scam that tries to obtain confidential personal or financial information from its target

Vishing: someone uses fake caller ID data to give appearance that calls come from trusted source

SMSing: uses cell phone text messages to induce people to give their personal information

300

Please tell me how you would quote the interest rate on a 3 month CD?

The annual percentage yield for a 3 month cd is 2.00%

400

How many cards can be transferred on to a Flex Pay Credit Card and what is the transaction fee for each transfer?

Up to 5 cards.

1st card is either $5 or 3% of the amount of each transfer, whichever is greater, on transfers made within the first 90 days of account opening. 

After that: Either $5 or 5% of the amount of each transfer, whichever is greater.

400

What must the Store Manager and Wealth Advisor review weekly to track and improve store Wealth progress?

TAG routine

400

What are the 3 accounting software compatible with the Business Dashboard?

QuickBooks, Xero and FreshBooks

400

What are the 3 documents provided to the customer throughout the process of initiating a consumer international wire? At what point in the process is each provided?

1) Wire Authorization Form

2)Pre payment disclosure-must be read verbatim with the customer

3) Receipt- upon acceptance of the prepayment disclosure.

400

How do customer's get the rate bump for the Signature Savings?

when you link a TD Bank mortgage, home equity or credit card OR an active personal or small business checking account WITH at least three Customer-initiated deposit, withdrawal, transfer or payment transactions posted each calendar month OR an active personal or small business checking account WITH a direct deposit each calendar month.

500

What is the current promotion for the First Class Credit Card for purchases and balance transfers?

Earn up to 25,000 bonus miles when you spend $3,000 in your first 6 billing cycles.

0% intro APR* on balance transfers for the first 12 billing cycles, for balance transfers made within the first 90 days of account opening. 

500

What wealth option does TD offer for customers that want to invest only $1500?

TD automated investing

500

This service we can connect businesses to if they continuously experience fraud via their business checks, they need to write more than 7 checks a month to be considered. What is the service and who do you refer to?

Positive pay through treasury management

500

If a customer presents active duty orders, what do you do?

Determine what types of products the client has and forward the documents to the appropriate business channels.

500

Please tell me how you would quote the interest rate on a personal loan.

Annual percentage rate as low as and as high as based on your credit worthiness

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