General
Who's the other Co-Founder at Moxo and what was his designation at WebEx?
Stanley Huang || Senior Director of Engineering at WebEx
When was Moxo Founded?
2012 / Early 2013
What's M0? M1? M2?
Starter, Business & Advanced. You've got to explain what that means though.
Can we have Sub Folders in the Content Library?
No
Max file size that can be uploaded to a conversation
500 MB
What are the four portals on Moxo?
Client, Admin, Business, Management
Name Moxo's HQ and it's office locations
Cupertino
Bangalore
China
Singapore
Australia - Sydney
London / Amsterdam
Orange County - CA
Name three important distinctions between Moxo & Teams
Teams was built to help Internal "teams" collaborate. Moxo's here to help businesses add structure to Client Interactions.
#2. No Relationship construct. Your client is not really your client.
#3. White Label.
Can an Action in a flow be edited once the flow has been initiated? If yes, what can be edited?
Nothing can be edited today.
Does Moxo support preview of an excel file? As in can I annotate on it?
100 point Bonus question -
Can Zip Files be uploaded on the platform?
Yes. There are limitations in terms of the number of rows and columns that can be shown.
How does Moxo secure data?
100 Bonus points if you can name the algo
We encrypt data at rest and in Transit.
Who was the first banking customer we started working with?
Bonus 200 points if you share the Use Case and details
Citibank India
What's the limit on number of days to run an Audit Search?
31 days.
What happens if a business does not necessarily want to run the flow one step at a time? Meaning what if they want the clients to do multiple steps at once? Is that possible?
Parallel step flow
Does a customer know when an employee / Account Manager has read their message?
No. Read receipt is turned off for the customer.
Where can I as an employee see all the "Internal Teams" that I am a part of?
Manage Tab
What are the different Pricing options we offer?
Starter, Business, Advanced (Custom)
How do we know our eSign is valid? What eSign act do we comply with?
There's a digital certificate using which the document is signed. We comply with the US ESign Act.
Name all the different Action types in a Flow
To-Do
Approval
File Request
Acknowledge
eSign
Forms
The RM is going Out of Office and needs someone to help out for a few days. How can this be done efficiently?
Bonus 200 - What if an employee is permanently leaving the firm?
Backup RM
Where does Moxo store data? What hosting provider?
Bonus 400 points if you can mention the physical locations where we store data
We store data on our secure public cloud hosted by AWS!
Who's our biggest customer
Standard Chartered Bank
Answer all of the below correctly to get the 500 -
How many files can a user upload?
What's the Max File size?
How much storage space / user?
Unlimited.
500 MB.
50 GB / user.
Can the completion of one Flow initiate another one?
Not without an integration in it's current shape and form
How would I know if someone is available at a specific point for a meeting? Eg How would I know if my colleague is available at a certain time on Moxo when I am booking a Moxo meeting?
Yod don't!