TERMINOLOGY
The reason for holding a meeting to introduce a new product and train salesforce to sell it. This is known as _________
What is an EVENT OBJECTIVE
A Sales Manager is in discussions with procurement team about items needed for product roll-out event. They disagree on the vendor. You research and suggest a 3rd option to which they both agree. This is known as:
What is Conflict Resolution Process
Identify EACH of the following as either an internal or external stakeholder:
- PSAV
-Event Volunteer
-Ducky Bob’s Party Rentals
-Corporate Mail clerk
What is External, Internal, External, Internal
The four areas of involvement with stakeholders that is needed to maintain positive long term relationships are:
Communication
Legal considerations
Conflict Resolution
And __________
What is RECOGNITION
SEE CHART
What is C. High Interest and Low Influence
Your Board of Directors changed the agenda for annual stakeholders meeting which now requires attendees to arrive a day earlier than first planned. Which of the following needs to be notified of the change:
- Meeting budget owner
- Meeting Planner
- Shipping clerk
- Attendees
- All of the above
What is All of the above
Your key SH has what s/he thinks is a great idea which you, as planner, know won’t work. You guide the discussion to what will work, while allowing SH to “come up” with idea. This is known as_______________
What is STAKEHOLDER MANAGEMENT
Which of the following is not in the correct order when creating an effective Event Plan:
A Interview stakeholders
B Develop Communications plan
C Determine key outcomes
identify target audience
D Execute Event
E Report ROI to Stakeholders
What is Develop Communications Plan
K P I
What is Key Performance Indicators
Knowing:
- the color RED is offensive in some countries,
- when it is and is not appropriate to present a gift to a foreign stakeholder
- when to bow or shake hands
are examples of ___________
What is Cultural Protocol
Additional funding is needed for an event’s transportation. Name at least one of the two internal stakeholders the event professional needs to secure support and approval from
What is Event Owner and Budget Owner
Reviewing a vendor contract, the event professional comes across terms s/he is concerned about. The first internal stakeholder to contact is:
What is Legal and Risk management
This person is responsible for making sure all elements of an event meet the goals and objectives of the stakeholder’s.
What is Event Organizer / Professional
When considering using an Audience Response System in an upcoming meeting, which corporate internal stakeholder will confirm the equipment needed to execute it?
What is the Technology department
Which of the following is not an example of an event stakeholder:
- Hilton National Sales manager
- CEO’s Executive Assistant
- 5th grader at local elementary school
- Corporate Lawyer
- None of the above
What is NONE OF THE ABOVE
These three factors must be included in an effective Stakeholder _________ plan to ensure the success of an event:
Identify key processes
Clear problem solving steps
Measurable Outcomes
What is Stakeholder Communication Plan