Library Trivia
Customer Service
Wellness
Staff Fun Facts
Teamwork Skills
100

This system organizes books by subject using numbers.

What is the Dewey Decimal System?

100

You should always start an interaction with this.

What is greet with eye contact?

100

This simple activity can reduce tension at your desk.

What is a neck stretch?

100

This staff member LOVES Nike

Who is Rashod?

100

True or False? The only essential skills in teamwork is communication, listening, and working as a problem-solver.

False, there are many more important skills in teamwork such as, being reliable, working as a active participant, having flexibility, and much more

200

This is the year Markham Public Library was founded.

What is 1967?

200

A nonverbal way we should always make patrons feel welcomed when they enter the library

What is a smile?

200

The recommended daily intake of water is...

What is 8 cups?

200

This staff member has very specific daily routines

Who is Paula?

200

Name the skill you need in order to have good communication 

What is Listening, Active listening

300

These are books that are based on facts, not fiction.

What is non-fiction?

300

The only type of animal you should allow patrons to bring into the library

What is a service animal?

300

Taking breaks helps improve this.

What is mood and focus?

300

This team member can name every Harry Potter book in order.

Who is Christal B.?

300

This is the best way to resolve a team misunderstanding.

What is Communication?

400

He is credited with creating the Dewey Decimal System.

Who is Melvil Dewey?

400

If a patron wants a book we don’t have, you should...

What is offer a hold or interlibrary loan?

400

This technique helps manage stress.

What is deep breathing?

400

This staff member has been here more than 15 years but less than 30years

Who is Loretta J.?

400

Name different HARD skills

Hard skills are easy to measure. They are skills that you can see and do.

What is Speaking, Typing, Writing, being able to fix something like a car or computer

500

This ancient library is one of the most famous in history.

What is the Library of Alexandria?

500

The practice of providing effective and efficient service to library patrons at all times

What is customer service?

500

Getting enough sleep improves this.

What is memory and performance?  

500

This staff member know who to play the flute

Who is Jalyn H.?

500

Name two (2) or more teamwork skills

What is Cooperation, Communication, Ability to Listen, Respect, Help Others, Listening, Creativity

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