A system within PeopleSoft where budget expenses and revenues are entered and submitted for approval
What is BASE
100
A daily report of the County Settlement total processed the day before.
What is EBT daily cash withdraw?
100
Capital Assets Form Acquisition, Betterment & Modifications
What is an AM-5
100
This Customer Service category states: Explaining the process to manage expectations.
What is providing information?
200
Chief Financial Officer
Who is Jerry Cyr?
200
The method in which MRU reviews an expenditure prior to the payment process being initiated.
What is the FSOA process?
200
Posting, tracking, and reporting various revenues.
What are the responsibilities of the Revenue Team?
200
Capital Asset Disposition
What is an AM-7
200
This customer service category says to never place blame or speak poorly of other employees or teams.
What is Team Work
300
Be a dynamic unit that is the driving force for proactive endeavors to maximize resources.
What is MRU's Vision Statement?
300
Monthly report that contains expenses for departments 510 (DPSS) and 985 (PA).
What is the Claim Cut?
300
Process to redistribute funds to different accounting strings or to correct incorrect accounting strings.
What is a Journal Entry
300
Outside Company hired to take physical inventory of assets within DPSS
What is Probar
300
This customer service category says to be an active listener.
What is On the Phone?
400
Used by counties to obtain Federal and State reimbursement for Social Services programs administered by DPSS. Only Administrative costs and Mandated Client Services are processed through this claim.
What is the CEC Claim?
400
Database that contains Department IDs of DPSS employees and their supervisors. Used for Time studies, Payroll, and maintaining Department IDs.
What is TS02?
400
Credits on the UBOC bank statement showing up as "Collection Credit Outgoing".
What is a Forged Warrant?
400
September 5, 2017
What is the date Self-Certification needs to be completed for the month of August 2017?
400
This customer service category says to speak to internal and external customers with polite words and a courteous tone of voice.
What is In-Person?
500
Professionalism
Teamwork
Innovation
Integrity
Responsive Customer Service
Supportive & Interactive Work Environment
Investment in Personal Growth
What are MRU's Values?
500
An accounting string within PeopleSoft for accounts/programs that do not have appropriations or a budget tied to it.
What is a Zero Budget Line?
500
A series of claims to CDSS for reimbursement of Federal and State shares of reported program expenditures.
What is an Assistance Claim?
500
Assist with the record keeping and tracking of assets and to make the annual inventory count easier
What is the purpose of Self-Certification of Assets
500
When dealing with this type of customer, it is important to demonstrate that you are there to help take responsibility to resolve the issue.