Government Agency
Management Functions
Tactical or Strategic Mgt
Types of Influence
Definitions
100
This federal agency enforces rules that protect the environment and control pollution.
What is the Environmental Protection Agency (EPA)
100
This function of management involves analyzing information, setting goals and making decisions about what needs to be done.
What is Planning
100
Best management style to use when working with part-time or temporary employees
What is tactical management
100
This type of influence exists when group members recognize and appreciate a leader's expertise in a specific area
What is EXPERT influence
100
This type of communication is commonly used but in unoffical ways
What is INFORMAL COMMUNICATION
200
This division of the Department of Labor sets and enforces work-related health and safey rules.
What is the Occupational Safety and Health Administration (OSHA)
200
This function of management means identifying and arranging the work and resources needed to achieve the goals that have been set.
What is Organizing
200
Best management style to use when working with employees who lack motivation for a new task
What is tactical management
200
This type of influence stems from the personal trust and respect members have for the leader
What is IDENTITY influence
200
This type of communication occurs between people inside and outside the organization such as customers, suppliers and other businesses.
What is EXTERNAL COMMUNICATION
300
This government agency protects consumers from dangerous or falsely advertised products.
What is the Food and Drug Administration (FDA)
300
The management function determines to what extent the business is accomplishing the goals it set out to reach in the planning stage.
What is Controlling
300
Best management style to use when employees are skilled and experienced
What is strategic
300
This type of influence results from the leaders's ability to give or withhold rewards
What is REWARD influence
300
Communication between two managers
What is HORIZONTAL COMMUNICATION
400
The agency that would handle a problem with flammable materials stacked next to an electric heater in an office.
What is OSHA
400
This management function includes all of the activities involved in obtaining, preparing and compensating the people who work for a business.
What is Staffing
400
Best management style to use when the manager wants to improve group relations
What is strategic
400
This type of influence is the ability to get others to accomplish tasks because of the job the leader holds in the organization
What is POSITION influence
400
The process of accomplishing the goals of an organization through the effective use of people and other resources
What is MANAGEMENT
500
The agency that would handle a problem with false advertising.
What is the FDA
500
This management function is the effort to direct and lead people to accomplish the planned work of the organziation.
What is Implementing
500
Best management style to use when working under tight time pressures
What is tactical
500
This type of influence is power resulting from the personal characteristics of a leader rather than the formal structure of an organization
What is INFORMAL influence
500
The ability to motivate individuals and groups to accomplish important goals
What is LEADERSHIP
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