Server 2008
Windows 7
Exchange 2010/SharePoint 2010
SQL 2008
Miscellaneous
100
If someone wants to take a course that focuses on Server 2008 security topics, what course should you recommend?
Course 6128 -- Defending Windows Networks
100
What operating system are most people migrating from when they call in and are looking to upgrade to Windows 7?
Windows XP
100
Exchange administrators are responsible for troubleshooting and maintaining what critical business application?
Email services
100
If someone calls in and is looking for a course on SSIS, which course should you recommend?
Course 6176 -- Implementing and Maintaining SQL Server 2008 Integration Services
100
If someone calls in looking for Office 2010 end-user training, what can you offer them?
Office 2010 KnowledgeCenter
200
If someone has just attended course 6123 "Configuring Active Directory Services" and they want more training on Active Directory technologies, what would be a good course to recommend next?
Course 6127 -- "Managing Environments with Group Policy"
200
How many skills-based courses do we offer on Windows 7?
Two -- Courses 6183 and 6211
200
Which SharePoint 2010 course do we have that is designed specifically to SharePoint end-users?
Course 6246 -- Microsoft SharePoint 2010 for Power Users and Site Collection Administrators
200
Which SQL course would be the recommendation for someone who wants to get training on "building cubes"?
Course 6178 -- Implementing and Maintaining SQL Server 2008 Analysis Services and Business Intelligence
200
People that would be interested in System Center products typically have a background in what core topic area?
Windows Server
300
Customer says they have a MCSE on Server 2003 and they want to get the equivalent certification on Server 2008. What class should you direct them to?
Course 6121 - "Configuring, Managing and Maintaining Server 2008"
300
Describe the prework someone has to do before they attend one of our MCITP: Windows 7 Boot Camps and how they access it
Two 2-hour clinics they get links to in their confirmation letter
300
Exchange is a critical part of Microsoft's Unified Communications (UC) solution. What is the other critical Microsoft application that pertains to Microsoft's UC solution?
Office Communications Server (soon to be Lync Server)
300
If someone has no prior database experience and they are looking for a SQL 2008 course, which course should you recommend?
Course 6177 -- Writing Queries using Microsoft SQL Server 2008 Transact-SQL
300
We have two Microsoft courses that focus on virtualization topics. Name them
Course 6262 - Implementing and Maintaining Windows Server Virtualization and Course 6269 - Managing Enterprise Desktops Using the MS Desktop Optimization Pack
400
If someone asks for a scripting course in a Server 2008 environment, what course should you recommend?
Course 6273 -- "Automating Administration w/Windows PowerShell 2.0"
400
If a customer is taking Windows 7 courses, what MS topic area would they most likely also be interested in?
Server 2008
400
If someone want to take course 6247 "SharePoint 2010, Application Development", what topic area do they need to know before they come and what course would you recommend to get them that knowledge?
.NET; Course 6079
400
If someone is working in a SQL 2005 environment and wants to take a Reporting Services course, what course should you recommend?
Course 6174 -- Maintaining, Troubleshooting, and Developing Solutions with MS SQL Server 2008 Reporting Services (Differences between SQL 2005 and SQL 2008 are minimal so customers can go to SQL 2008 course and still get value from the class)
400
We have three classes that talk to System Center products. Name them.
Course 6076 - SCCM, Course 6184 - SCCM, Course 6262 - Implementing and Maintaining Windows Server Virtualization (SCVMM)
500
Name the three skills-based courses that would be the best option to recommend if someone wanted to eventually attain their MCITP: SA certification?
Courses 6121, 6123, 6131
500
If your customer says they are a "Level-1" support technician and they need to get a certification that maps up to this, which course should you recommend for them?
Course 6183 (then course 6233)
500
If someone calls in looking for a SharePoint 2010 certification prep course, what can you recommend?
We don't offer a Boot Camp on SharePoint 2010, so upsell the importance of skills-training and talk to the courses we have (primarily 6256, then 6246 and/or 6247 depending on their needs)
500
Course 6187 "Developing and Implementing a SQL Server 2008 Database" has some overlapping content with what other course?
Course 6182 -- SQL 2008 for Administration
500
Microsoft used to have a product called ISA Server. They have since changed the name of this and now call it something else. GK now offers training on this new product. Name the product.
Forefront Threat Management Gateway -- Course 6276
M
e
n
u