Account
Billing
Windows 11
Troubleshooting
Microsoft 365
100

Steps to take if devices didn't meet the minimum system requirements to Update to Windows 11.

Windows 11 on devices that don't meet minimum system requirements

100

Can I add a mobile phone as payment method?

YES - Add a new bank or credit card to your Microsoft account

100

I'm trying to connect my printer, but my PC (Windows 11) doesn't recognize it.

Add a hardware device to a Windows device

100

This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently Secure Boot capable.

Windows 11 and Secure Boot

100

How to redeem a code to activate Microsoft 365?

Try or buy Microsoft 365

200

 Recommended method to install Windows 11.

Ways to install Windows 11

200

I recently purchased a subscription from the Microsoft Store, but I've moved to a new house. Can I update my billing address so it reflects my current location?

YES - How to change your Microsoft account name or address

200

How to get the latest non-security and feature updates as soon as they become available for your device (now and in the future).

Get Windows updates as soon as they're available for your device

200

If you're unable to activate Windows 11, this troubleshooter could help.

Using the Windows Activation troubleshooter

200

Two ways you can renew Microsoft 365 subscription.

Enter a new product key or download code for another year's subscription or Turn on recurring billing - How to renew your Microsoft 365 subscription

300

The easiest way to see if a device meets the requirements for Windows 11 after making hardware changes to the device is with the ________ app

PC Health Check

300

What if I have a duplicate charge for the same order?

Cancel an order or pre-order from Microsoft Store

300

How to check activation status in Windows 11?

Activate Windows

300

In this article, you will find the most common Windows update problems users have experienced, along with the error codes and the steps to troubleshoot them. 

Troubleshoot problems updating Windows

300

What happens if I sign out of Microsoft 365 or Office?

If you sign out, your apps will be deactivated.-Sign in to Microsoft 365

400

How to install Windows 11 on a device with no operating system?

Install or upgrade Windows using a product key

400

What’s the charge for choosing Express shipping?

$16.99 - Shipping options, costs, and delivery times

400

This error may appear if the product key you entered doesn't match the version or edition of Windows installed. For instance, a key meant for Windows 11 Enterprise won't work with Windows 11 Home or Core editions.

0xC004E016, 0xC004F210 - Get help with Windows activation errors

400

This website can help you determine whether your copy of Windows is genuine or counterfeit. If it is counterfeit, you must buy a new copy of Windows.

 Microsoft How to Tell - Why can't I activate Windows?

400

Activate Microsoft 365 or Office 2024 on a PC.

Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac

500

I want to upgrade from Windows 11 Home to Windows 11 Pro manually.

Upgrade Windows Home to Windows Pro

500

Can I require a password when I make purchases?

YES - Prevent unauthorized purchases from Microsoft Store

500

I lost access to Windows 11 after a recent hardware change. I have a digital license and would like to reactivate it. How can I proceed?

Reactivating Windows after a hardware change

500

If you can't find an app or you found it, but can't install it, this article will provide some reasons why you might not see it. 

Find and install your Microsoft downloads from Microsoft Store

500

What to do if the Office for Windows update is not working?

How to update Microsoft 365 or Office for Windows

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