MSC Info
How old is the Outbound Sales department?
What is 5 years.
What info do you need on the MPO payment page?
What is Name, Billing Address and Guest email
What does the word Eventus mean?
What is Results
Where would a guest email to inquire about Status Match?
What is statusmatchreply@msccruisesusa.com
If you love chocolate where can I find you on the ship?
What is Venchi
What is the email for the post cruise?
What is postcruisesupport@msccruisesusa.com
What info cannot be blank when a guest purchases insurance on a booking?
What is the state/province
What year was team Eventus created?
What is 2023
If a guest has a complaint while they are on the cruise where would they go to get assistance?
What is Guest Services
Bella room service...How much will that cost you?
What is $4.99 per delivery
Who is the owner of MSC?
Who is the Aponte Family
When should you document a booking?
What is after every interaction with the guest
What is the opposite of Lion mode?
What is Gazelle mode
What age limit do we have for occupancy waivers?
What is a year or less on day of sailing
What is the age limit to use the chat feature of the MSC for me app?
What is 16 and older
What is the name of the ship that will come out in 2027
What is MSC World Atlantic
What does a pregnant person have to do to cruise?
What is fill out the special needs form and get clearance to sail from doctor.
How many coaches came from Team Eventus?
What is 3 coaches
Where do you send FCC credit applications?
What is to your coach via email
Fresh out the sauna and you want to cool down. What spa room offers a change of weather?
What is the snow room
Where is MSC's biggest terminal located?
What is Port Miami
How many days after the guest leaves the ship can you claim an onboard booking?
What is 0-60 days
What is your coach famous for?
What is booking 3 world cruises in one weekend
What time restrictions are there on guests sending the special requirements form over?
What is no later than 30 days prior to sailing.
True or False: Can children under 3 yrs eat for free in the specialty restaurants onboard?
True