IT Cost Cutting
When a company pays a fixed amount each month for unlimited end-user IT support
What is IT Managed Services?
When an organization's environment is analyzed for potential vulnerabilities
What is a security assessment?
Poor responsiveness and execution by the MSP hurts businesses in the following way
What is reduced Productivity?
The traditional IT department has the following 4 roles
Cloud app consolidation story or Co-managed Story
A financial report with planned IT expenses and investment for the future months, this tool helps C-levels forecast expenses and find cost-cutting opportunities
What is an IT budget?
Programs that are designed to help users and employees understand the role they play in helping to combat information security breaches.
What is security awareness training?
Service offerings that aren't tailored to hurts this metric in businesses?
What is reduced productivity or reduced competitive advantage?
What does STMPS stand for?
Services, Tools, Methodologies, Portals
What is a good story for compliance?
Story of C-level who didn't want to pay premiums but upon calculating the cost of the impact, it was over $3M.
When you identify all of the cloud applications in an environment that are being paid for and some that are redundant. You can cut extra cloud apps and save money.
What is a SaaS cloud assessment?
Anorganization's method of regaining access and functionality to its IT infrastructure after events like a natural disaster, cyber attack, or even business disruptions related to the COVID-19 pandemic.
What is disaster recovery?
They lack the required depth and skills hurts businesses in the following way
What is a seagull?
An IT vendor who drops by, makes a lot of noise, leaves a lot of droppings, then flies away to have you clean up the mess
What is a good story for a CEO?
Story about consolidating apps to cut costs OR story about reducing risk by reducing number of redundant apps from 8 e-signature contracts down to 2 Or story about turnover of CTO at pharmaceutical
When you reduce the number of business apps from 12 apps to 2 cloud apps, this is called what?
What is App Consolidation?
A set of guidelines for mitigating organizational cybersecurity risks, published by the US National Institute of Standards and Technology based on existing standards, guidelines, and practices.
What is the NIST framework?
They lack vision and strategy means the MSP does not conduct quarterly business reviews and this hurts businesses in the following ways
Must answer at least 2 of the follwing: It means they lack an IT strategic plan, it means they lack finding competitive advantages, they do things manually that should be automated, they have higher risk in security
What is a good story for an CFO for a co-managed IT opportunity?
Story of CTO leaving on two week notice
When you take a process that usually takes 10 steps done by someone and turn it into a 2 step process, therefore reducing labor and allowing the person to spend time on more valuable projects instead
What is automation?
The documentation of a predetermined set of instructions or procedures to detect, respond to, and limit consequences of a malicious cyber attacks against an organization's information systems(s)
What is an incident response plan?
You're not getting enough value from your investment in technology affects businesses in what manner?
Must answer at least 2 of the following: It means they lack an IT strategic plan, it means they lack finding competitive advantages, they do things manually that should be automated, they have higher risk in security
What are the 4 corner topics for an IT director?
2. Expanding the department with an experienced team instead of one person
3. Improving security with extra set of eyes
4. Being able to go on vacation
What is a good story for automation?