What is the IPC Formula?
(ADR * DE% * Days in the month) + Net Other
How do you clear damage from a vehicle?
Condition App, select panel to remove and update mileage to save.
What is our Purpose?
Advance the world, one journey at a time.
What goes into Net Other?
Protection Products - DW + PEC + SLP + RAP +XM + GPS
What is our recall process?
Affected units should be grounded and taken to the dealership for repairs immediately.
What is our Vision?
To be the world's best and most trusted mobility company.
Insurance rate, upgrades and rental ready
What vehicles do retail debit card rentals qualify for?
ECAR-FCAR, CFAR-SFAR, PPARS, MVARs
What is our Employee Value Proposition?
Make moves that move the world.
What 3 statements do you need to know for the MQI?
Revenue and Expense
Direct Cost
Operating Expense
What makes up uninsured losses?
Undocumented damage, conversions, employee accidents, lot damage and lot theft
What is the Customer Service Plan for Home City?
5 Star Plan
1. Rental Ready
2. Completely Clean and Safe Cars
3. Greet Every Customer
4. Next Day Follow up
5. 3 Critical Questions
Who is our Group Controller?
Steve Hari
What goes into Comp & Collision reserves?
Subro-bad debt, DW Losses & Theft by True Fraud
What are our 8 founding Values?
List all 8 of them