Introduction to Quality
The Purpose of ISO 9000 is to help companies
improve quality
type of drawing shows the product as it should be put together with all of its parts in their operational positions
Assembly
this method of tolerancing places the tolerances next to each dimension
Direct
The calibration of instruments and measurement devices is typically checked as part of a this
Quality audit
Control charts are used to determine this
The process capability
Everyone within an organization is responsible for ______ quality
Improving
type of drawing defines how the product is going to be manufactured
Process drawing
This type of dimensioning uses a common reference point
Baseline dimensioning
this should be destroyed after specified time limits
Stored data reports
Processes that run in control are considered this
Capable manufacturing processes
the number of defects produced is a measure of
The effectiveness of a quality assurance system
revisions that are made to drawings tracked are found where
Change block
Internal dimensions, like holes, are at their MMC when they are at their __________ of their tolerance zone?
Lower limit
Everyone associated with production of quality products should receive this
Quality process performance data reports
Statistical process control has two types of data. this one is mostly used with go/no go gauges?
Attribute
The quality management system that dedicates a full time team to solving problems is called a __________ QMS
Six Sigma
this drawing standards is always specified with a letter A followed by a number
ISO
this type of fit is used when there is to be no movement between the parts
Interference fit
The quality of the outgoing product can be measured directly with this kind of audit
End item product
The data for an X-bar and R chart places time intervals on the X-axis and this other data from the sample on the Y-axis
Measurement units
Kaizen, Kanban, and 5S are just a few of many elements used in for __________ implementation
Just In Time (JIT)
information that is NOT included in a materials block
Revision number
this refers to tolerances that control form, profile, orientation, location, and runout
Geometric dimensioning and tolerancing
A hold tag should always be put on a calibrated tools shipment if this happens
It arrives with no certifications
this is the best way to predict the future performance of a process
Plot data over time with a control chart