Credit Card Machine
Cashier Basics
Coupons/
Charges
Trouble-shooting and solutions
miscellaneous
100
True of false? We settle credit card reports at the end of your shift?
What is False.
100
We use these three forms when working on an cashier shift
What is "bank verification form", "Drop total envelop", and "Drop log form".
100
This is the difference between Expiring and Non-expiring.
on-campus CX are expiring and off-campus CX is non-expiring
100
We do this when the computer screen freezes on the cash register for more than a minute.
What is Restart the entire computer system (button behind the monitor).
100
We give customers punch cards when they buy these items.
What is All cash/credit combos and carry out pizzas
200
A customer has to place their card with an encryption key into the credit card machine when this appears on the screen.
What is TAP?
200
The monetary value of each roll of coin (Quarters, Dimes, Nickels, and Pennies)
Quarters: $10 Dimes: $5 Nickels: $2 Pennies: $0.50
200
We ring in cash/credit combos this way, opposed to CX Charges.
Cash/credit combos are rung within one combo button (which then prompts to to all the possible selections). CX charges are rung up with MSU IDs and then selected separately and cancels out with the coupons.
200
This is the highest bill we accept when completing customer transactions
What is $50 depending on charge and $20 always
200
This is where we get more receipt paper for the credit card machines.
What is underneath the Aquafina coolers.
300
One of the two sales the customer must always sign and the other does not.
What is Credit Vs. Debit
300
This monetary value should be the highest form of money within the starting banks.
What is $5
300
We do this when a person (either on the phone or in person) asks to order department pizzas.
What is ask for a manager/student supervisor to fill out the department charge form.
300
When the next cashier arrives you can bank out only once this action has happened.
What is when the next cashier has counted their bank and are ready to bank in.
300
When taking your break to eat food you must complete these two actions.
What is clock out and pay for food.
400
When a customer comes back up with a complaint about their food or service a cashier can do one of these two things. Example: Being accidentally charged twice, Wrong food order, or did not meet expectations of food quality.
What is Refund their meal on the spot or ask for a manager to refund their meal.
400
We have to count and explain every time this item shows up on the end of the cashier's report
What is... Transaction voids.
400
These several supplemental currencies (on MSU IDs, other than combo exchanges) are allowed to be used when charging for food
What is Spartan Cash and Owen Cash.
400
We check this amount and higher with counterfeit pens. Bonus:Using the counterfeit pens, This color shows up when the monetary bill is fake.
What is $20. Bonus: shows up as black
400
Name all the names of the Student supervisors and management Interns (Operations). Bonus: All the names of the HR staff.
What is Matt, Monique, Nitasha, Taylor, Adelin, Devante, Brandy, Gabby, Takiyah, Karolyn, Hannah, and Becky. Bonus: Rory, Brittany, Melinda, Kairsten, Emily, Ankita, Jackson.
500
We do these two things when the credit card machine is frozen or has spontaneously stopped working.
What is Unplug the credit card machine to reset it and request a manager to look at it.
500
We draw this specific line/box onto the "drop total envelop" to account of charges. Bonus: What should we also write underneath the credit line
What is the credit line. Bonus: Batch Number
500
We do this with coupons once we cash the customer out. Bonus: What do we do with full-time employee meal charges.
What is reprint the receipt and staple it to the coupon, then place under the till. Bonus: We print a receipt and have them sign it.
500
We can also do this when a customers MSU ID does not swipe correctly.
What is first, check and make sure the ID picture is the same as the person. Then, Manually type in their APID
500
This is the name of Heather's kid.
What is Aiden
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