Online Banking
How can a person pay someone or a company for a bill?
What is Zelle or Bill Pay
What is the APR for the first 12 months?
What is 0%
Which account is the only account with no service charge
What is the EZ choice checking
What is the best loan for someone who has a lot of credit card debt?
What is consolidation loan
What is the ambush Code
What is 2222
What is the Cash back percentage for Visa Signature?
What is a Myway account?
What is an account without checks and not able to overdraft unless it is an ACH but no fees.
Maximum we can go on a % Loan to value on HELOC?
What is 85%
Keith Thomas walks in with 15,000 in twenties and has to leave. What process do we do?
What is we process a Subject to count. We need the customer drop off/pick up form. We need his drivers license, his information, his signature. We need to put it in the Night drop log circle STC and the teller who processes it must stamp it.
With Mobile deposit is there any fees?
What is Flash funds charges 2%
What is the minimum limit for a secured CC?
what is $250.00
Which two checking accounts do not charge for using a Non-M&T ATM
What is MyChoice Plus and Premium
What fees does a customer pay for loan applications?
What is they dont
What is a CTR and MIL?
What is CTR is 10,001 in cash depositing or withrdrawal
MIL is 3,000 to 10,000 in cash to buy a money order or official check
For M&T Alerts what options of delivery do you have?
Email, Text or app notification
Which credit card has 0 foreign transaction fees?
Visa Signature
How much is the fee to have a savings account with a myway or ezchoice checking?
what is NO FEE :)
What tool can you use to give a customer an estimate on a personal Loan?
What is What if
Describe out to ship out cash
What is take out the amount you are shipping out of the vault book. Count the cash with the cash counter, restrap, stamp and initial. For 50s and 100s duel initials need to be on the straps. In mtell process the shipout and use the cash in transit ticket. Shipper and verifier need to initial ticket. Label bag with M&T tunkhannock CC 2091, shipping to cash vault services, shipper needs to sign or initial bag, put amount shipping and date. Use Brinks log and write down bag number and amount. Put sticker on bag. Put cash in transit ticket in bag with cash. Seal and place in vault until brinks arrives.
How can we help the customer with online banking? What do we have access to give them?
Their username, change email address, change statements.
Which Credit Card is perfect for a teenager?
Bonus: What do we need from them?
What is the first in Wallet Card
BONUS: Two paystubs and to sign a letter by applicant
How does a customer qualify for Mychoice Premium checking?
How does a customer get a discount on their Heloc rate at the time of application?
what is Heloc must be over 100,000 and/or have auto deduct
What is the procedure for the official check request
See paper