The place where a vehicle is brought for warranty repairs and serves as a link between the manufacturers and the customer.
What is a dealership?
100
Originally derived from "horseless" carriages
What is the automobile
100
The thread pitch of this bolt is determined by the distance between the thread "peaks".
What is a metric bolt
100
One of the most important pieces of personal protective equipment that protect one of the most transplanted body parts in humans
What are safety glasses
100
The name typically referring to part made by the "original equipment manufacturer"
What is an OEM part
200
Any company/corporation that has its own service department such as utility companies, government or other large business
What is a fleet repair facility
200
The government requirement that pertains to all manufacturers' fuel economy ratings.
What is CAFE
200
The bolt with hash marks on its head to indicate it's grade
What is a USC bolt
200
"Thin skinned" personal protective equipment that are often overlooked but provide good protection to hands against oils and solvents.
What are nitrile gloves?
200
The proper place to find the model year of the vehicle
What is the tenth VIN digit
300
The person who greets customers and serves as a liaison between the technician and customer.
Who is a service advisor
300
Both gasoline and diesel engines are classified as this type of engine.
What is an internal combustion engine
300
A tool that graphs voltage and amperage readings in electrical circuits.
What is an oscilloscope/DSO
300
The thing/things that should be supporting the weight of any vehicle that is lifted via a hydraulic jack and your body happens to be underneath.
What is a jack stand/s
300
If the pH of this system becomes too acidic, it is recommended that the fluid be flushed
What is antifreeze/coolant
400
The institute that has established a voluntary certification program for the auto, diesel and many other transportation entities.
Who is ASE
400
Hydrocarbons (HC), carbon-monoxide (CO) and nitrogen oxides (NOx) released in the combustion process of internal combustion engines.
What are emissions/pollutants
400
A measuring device that has a rotating spindle that can be used to obtain precise measurements of parts down to .001"
What is a standard micrometer
400
The color reserved for any component/wire that may contain lethal voltages if being serviced.
What is orange
400
Its advantages include: providing better fuel economy, reducing friction, and have a longer useful service life/interval
What are synthetic oils
500
The amount of time a technician is considered ASE certified before the certification expires
What is 5 years?
500
The component responsible for reducing the majority of vehicle emissions that debuted in the early 1970's.
What is the catalytic converter
500
This device produces a visual graph which depicts the voltage or amperage of what's going on in an electrical circuit.
What is a labscope/DSO/Graphing meter
500
A document that must be available to individuals in the workplace that discloses potentially important hazardous chemical information and must be legally made available to those who may work with it.
What is an MSDS sheet
500
This is what should be used to determine what, when, and why a component should be serviced or maintained.
What is the manufacturer's maintenance schedule/plan.