CSL
100

This option is selected on the Service desk line for Clinical end users to ask questions pertaining to their clinical workflows.

What is option #3 and sub-option #2?

200

This MultiCare IT team was created to provide real-time support on clinical workflows for MultiCare’s clinical end users.

What is the Epic Clinical Support Line?

300

These two methods of communication can be utilized to contact the clinical support line.

What are the self-service tickets and the Clinical Support hotline?

400

Flowsheets, Preference lists, Patient lists, In Basket, Problem lists and orders are all examples of this type of workflow supported by Clinical support line.

What is Clinical Workflows?

500

This is an internal resource designed to help staff quickly find answers to common questions, troubleshoot issues, and follow standardized procedures.

What are ServiceNow’s Knowledge Base Articles?

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