Midterm prep 1
Midterm prep 2
Midterm prep 3
Midterm prep 4
Midterm prep 5
100
10. If you feel a respondent has not completed an answer or is hesitant to go on, you might remain silent or use a (p. 57) a. nudging probe. b. clearinghouse probe. c. reflective probe. d. bipolar question.
What is a) nudging probe.
100
1. According to Stewart and Cash, interviewing involves a. interactional communication. b. the asking and answering of questions. c. a predetermined and serious purpose. d. all of the above
What is d) all of the above
100
8. Perhaps the greatest single problem of human communication is (p. 27) a. the assumption that it has occurred. b. language. c. cultural difference. d. nonverbal communication.
What is a) the assumption that it has occurred.
100
5. Which of the following is an example of women’s talk discussed in Chapter 1? a. qualifiers b. disclaimers c. both a. and b. d. none of the above
What is c) both a. and b.
100
3. Interviews share characteristics with a. intimate interventions b. social conversations c. small groups d. all of the above
What is d) all of the above
200
7. Which of the following describes characteristics of men’s communication? (pp. 9-10) a. to exert control b. to preserve independence c. to enhance status d. all of the above
What is d) all of the above.
200
4. Questions are tools interviewers and interviewees employ for all of the following except a. to obtain information. b. to verify impressions and assumptions. c. to disclose their own motives. d. to check the accuracy of messages sent and received.
What is c) to disclose their own motives.
200
11. When a person uses phrases such as “small college,” “living wage,” and “one of the best,” the person is using a. multiple meanings. b. ambiguities. c. slang. d. jargon.
What is b) ambiguities.
200
12. Which of the following is a major disadvantage of open questions? (p. 52) a. They allow respondents to dwell on unimportant or irrelevant information. b. They polarize answers. c. The interviewee has little opportunity to volunteer potentially valuable information. d. They obtain too little information.
What is a) They allow respondents to dwell on unimportant or irrelevant information.
200
13. In interviews, the degree to which roles are exchanged and control is shared is affected by the a. status of the parties. b. type of interview. c. atmosphere of the interaction. d. all of the above
What is d) all of the above.
300
14. “I am conducting a survey of homeowners to discover their ideas on a bird habitat in the Nature Park,” is an example of which type of opening technique? (p. 79) a. summarize the problem b. state the purpose c. explain how a problem was discovered d. request for advice or assistance
What is b) state the purpose.
300
9. Four types of listening that may be employed in interviews are (pp. 36-37) a. conceptual, open, insightful, and clarification. b. correctional, internal meaning, empathic, and functional. c. comprehension, empathy, evaluation, resolution. d. comprehension, relational, conceptual, and evaluative.
What is c) comprehension, empathy, evaluation, resolution.
300
6. Which of the following is a characteristic of a highly closed question? (p. 50) a. Reliability of data is low. b. Economic use of time is low. c. Interviewer skill required is high. d. Answers are easy to replicate, code, and tabulate and analyze.
What is d) Answers are easy to replicate, code, and tabulate and analyze.
300
2. Which of the following is NOT a common question sequence? a. tunnel b. inverted funnel c. quintamensional design d. matrix design
What is matrix design.
300
14. “I am conducting a survey of homeowners to discover their ideas on a bird habitat in the Nature Park,” is an example of which type of opening technique? a. summarize the problem b. state the purpose c. explain how a problem was discovered d. request for advice or assistance
What is b) state the purpose.
400
16. Martin, Nakayama, and Flores warn that “in intercultural conflict situations, when we are experiencing high anxieties with unfamiliar behavior” a. we may expect positive outcomes b. we may automatically withhold trust c. we may invest more time d. we may create a positive climate
What is b) we may automatically withhold trust.
400
19. The word interactional signifies an exchanging of all of the following except a. roles. b. expectations. c. responsibilities. d. beliefs.
What is b) expectations.
400
18. Trenholm and Jensen claim that a person with high self-esteem is (p. 23) a. less perceptive. b. lacking confidence. c. likely to express attitudes that are unpopular. d. wanting approval from others.
What is c) likely to express attitudes that are unpopular.
400
17. When a person is convinced they will succeed or fail and they do so, it can be attributed to what psychological concept? (p. 23) a. Maslow’s Hierarchy b. self-fulfilling prophecy c. rationalization d. projection
What is b) self-fulfilling prophecy
400
22. There are ten closing techniques recommended for interviewers. Among them are: a. offer to answer questions, declare completion of your purpose, and express appreciation. b. state that is all, stand up and move away, and close your notebook. c. stop talking, ask if the interviewee has any questions, and give the interviewee your business card. d. use humor, stand up, shake hands, and express appreciation.
What is a) offer to answer questions, declare completion of your purpose, and express appreciation.
500
23. If you need to verify or clarify an answer, use a a. mirror question. b. reflective probe. c. silent probe. d. restatement question.
What is b) reflective probe.
500
21. Vocal pauses “like” and “um” are examples of a. euphemisms. b. powerless speech. c. ordering words. d. slang.
What is b) powerless speech.
500
20. Which theory indicates that all humans want to be appreciated and protected? (p. 27) a. Symbolic Convergence Theory b. Sapir-Whorf Hypothesis c. Politeness Theory d. Game Theory
What is c) Politeness Theory.
500
28. What distinguishes an interview from social conversation? a. predetermined and serious purpose b. interaction c. asking and answering questions d. exchanging information
What is a) predetermined and serious purpose
500
26. Interview schedules can best be described as a. open, closed, and random. b. inverted, selective, and data-based. c. moderately, highly, and highly scheduled standardized. d. scheduled, nonscheduled, and standardized.
What is moderately, highly, and highly scheduled standardized.
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